PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Areas of

Food spillover was not cleaned.

Refer to the section on care and cleaning

discoloration on the

 

 

of the glass cooktop on page 43.

cooktop

 

 

 

The surface is hot and the model

This is normal. The surface may appear

 

features a light-colored cooktop.

 

discolored when it is hot. This is temporary

 

 

 

and will disappear as the glass cools.

 

 

 

 

The surface unit

This is normal.

The element will cycle on and off to

frequently cycles on

 

 

maintain the heat setting.

and off.

 

 

 

 

 

 

 

The oven will not

The range is not completely

Make sure the electrical plug is inserted

turn on.

plugged into the electrical outlet.

 

into a live, properly grounded outlet.

 

 

 

 

 

A fuse in your home may be blown

Replace the fuse or reset the circuit

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

 

The oven controls have been set

See the chapter on operating the oven.

 

improperly.

 

 

 

 

 

 

 

The oven is too hot.

Allow the oven to cool.

 

 

 

 

The appliance will

The appliance is not completely

Make sure the power cord is plugged into

not turn on.

plugged into the electrical outlet or

 

a live, properly grounded outlet. Check the

 

a fuse in your home may be blown

 

fuse and circuit breakers.

 

or the circuit breaker tripped.

 

 

 

Incomplete service wiring.

Call for service.

 

 

 

 

 

Power outage.

Check to see if the house lights will turn

 

 

 

on. If required, call your local electric

 

 

 

company for service.

 

 

 

 

The oven light will

The light bulb is loose or defective.

Tighten or replace the bulb.

not turn on.

 

 

 

The switch operating light is

Call for service.

 

 

broken.

 

 

 

 

 

 

Oven smokes

The control has not been set

Refer to the section on setting oven

excessively during

properly.

 

controls.

broiling.

 

Make sure the oven door is opened to the

 

 

 

 

 

broil stop position.

 

 

 

 

 

The meat has been placed too

Reposition the rack to provide proper

 

close to the element.

 

clearance between the meat and the

 

 

 

element. Preheat the broil element for

 

 

 

searing.

 

 

 

 

 

The meat has not been properly

Remove the excess fat from the meat. Cut

 

prepared.

 

away fatty edges that may curl, leaving the

 

 

 

lean intact.

 

The insert on the broiler pan has

Position the insert on the pan so that

 

been positioned upside down,

 

the ribs are up and the slots are down,

 

preventing the grease from

 

allowing the grease to drip into the pan.

 

draining.

 

 

 

 

 

 

 

Grease has built up on oven

Regular cleaning is necessary when

 

surfaces.

 

broiling frequently.

 

 

 

 

Food does not bake

The oven controls have not been

See the chapter on operating the oven.

or roast properly.

set correctly.

 

 

 

 

 

 

 

The oven rack has been positioned

See the section on using the oven racks

 

incorrectly or is not level.

 

on page 21.

 

Incorrect cookware or cookware of

 

 

 

improper size being used.

 

 

 

The oven sensor needs to be

See the section on adjusting the

 

adjusted.

 

thermostat on page 35.

06 TROUBLESHOOTING

Troubleshooting _49

Page 49
Image 49
Samsung FTQ352IWUW Areas, Discoloration on, Cooktop, Frequently cycles on, Off Oven will not, Turn on, Appliance will

FTQ352IWUX, FTQ352IWUW, FTQ352IWUB specifications

The Samsung FTQ352IWUB, FTQ352IWUW, and FTQ352IWUX are part of Samsung's innovative range of freestanding electric ranges designed for modern kitchens. These appliances are not only stylish but also packed with advanced features that enhance cooking convenience and efficiency.

One of the standout features of these models is the True Convection cooking technology. This system employs a powerful fan that circulates hot air throughout the oven, ensuring even heat distribution for perfectly cooked meals. Whether you're baking cookies or roasting a chicken, you can expect consistent results with reduced cooking times.

Another significant characteristic of these ranges is their large oven capacity, typically around 5.9 cubic feet. This spacious interior allows home chefs to prepare multiple dishes simultaneously, making it ideal for family gatherings or special occasions. Additionally, the oven cavity is designed with a premium enamel coating that simplifies cleaning and maintenance.

The cooktop of the FTQ352IW series incorporates multiple radiant elements, including a powerful 12-inch element for large pots and pans. The seamless design of the smooth ceramic glass surface not only adds elegance but also facilitates easy cleanup, as spills and splatters can be wiped away effortlessly.

Samsung has also integrated innovative smart technology into these ranges. The SmartThings app connectivity feature enables users to monitor and control the oven from their smartphones. Through the app, you can preheat the oven, set timers, or receive notifications when your dish is ready, giving you ultimate convenience in your cooking routine.

Safety is another priority with these models, featuring industry-standard safety measures such as a control lock that prevents accidental adjustments during cooking. Additionally, the ranges are designed with a self-cleaning mode, allowing for hassle-free maintenance.

In terms of design, the FTQ352IW series offers a sleek, modern aesthetic, available in various finishes to match your kitchen decor. The ceramic glass cooktop combined with the stainless-steel elements adds sophistication and a contemporary feel to any kitchen environment.

Overall, the Samsung FTQ352IWUB, FTQ352IWUW, and FTQ352IWUX ranges epitomize the perfect blend of style, technology, and functionality. With their advanced convection cooking, smart technology features, spacious interiors, and a focus on safety, they are a valuable addition to any culinary enthusiast's kitchen.