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Troubleshooting

Check List

Symptom

Chek List

Solution

 

 

 

The screen shows

Is the screen displaying only one

Check the signal cable connection.

strange colors orcolor as if looking at the screenMake sure the video card is fully
just black and white.through a cellophane paper?inserted in it's slot.

 

 

 

 

Have the screen colors becomeReboot the computer.

 

strange after running a program

 

 

or due to a crash between

 

 

applications?

 

 

 

 

 

Has the video card been set

Set the video card by referring to the

 

properly?

video card manual.

 

 

 

The screen is out of focus or

Have you adjusted the resolution or

Adjust the resolution and frequency of

OSD cannot be adjusted.frequency on the monitor?the video card.

 

 

 

LED is blinking but no images

Is the frequency properly adjusted

Adjust the frequency properly by
on the screen.

when checking the Display Timing

referring to the video card manual.

 

on the menu?(The maximum frequency per

 

 

resolution may differ from product to

 

 

product.)

 

 

 

There are only 16 colorsHave the Windows colors beenFor Windows ME/XP/2000:
shown on the screen.set properly?

Set the colors properly at the Control

The screen colors have

 

Panel, Display, Settings.

changed after changing the

 

For Windows 3.1:
video card.

 

 

 

Adjust the colors of the screen using

 

 

the VGA utility provided by the video

 

 

card.

 

 

 

 

Has the video card been set

Set the video card by referring to the

 

properly?

video card manual.

 

 

 

There is a message that reads

Have you installed the monitor

Install the monitor driver according to

"Unrecognized monitor,driver?the Driver Installation Instructions.
Plug & Play (VESA DDC)

 

 

See the video card manual to see

Install the monitor driver according to

monitor found".
if the Plug & Play (VESA DDC)

the Driver Installation Instructions.

 

 

function can be supported.

 

 

 

 

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