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Troubleshooting
Check List
Symptom | Chek List | Solution | |
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The screen shows | Is the screen displaying only one | Check the signal cable connection. | |
strange colors or | color as if looking at the screen | Make sure the video card is fully | |
just black and white. | through a cellophane paper? | inserted in it's slot. | |
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| Have the screen colors become | Reboot the computer. | |
| strange after running a program |
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| or due to a crash between |
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| applications? |
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| Has the video card been set | Set the video card by referring to the | |
| properly? | video card manual. | |
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The screen is out of focus or | Have you adjusted the resolution or | Adjust the resolution and frequency of | |
OSD cannot be adjusted. | frequency on the monitor? | the video card. | |
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LED is blinking but no images | Is the frequency properly adjusted | Adjust the frequency properly by | |
on the screen. | when checking the Display Timing | referring to the video card manual. | |
| on the menu? | (The maximum frequency per | |
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| resolution may differ from product to | |
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| product.) | |
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There are only 16 colors | Have the Windows colors been | For Windows ME/XP/2000: | |
shown on the screen. | set properly? | Set the colors properly at the Control | |
The screen colors have |
| Panel, Display, Settings. | |
changed after changing the |
| For Windows 3.1: | |
video card. |
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| Adjust the colors of the screen using | |
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| the VGA utility provided by the video | |
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| card. | |
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| Has the video card been set | Set the video card by referring to the | |
| properly? | video card manual. | |
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There is a message that reads | Have you installed the monitor | Install the monitor driver according to | |
"Unrecognized monitor, | driver? | the Driver Installation Instructions. | |
Plug & Play (VESA DDC) |
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See the video card manual to see | Install the monitor driver according to | ||
monitor found". | |||
if the Plug & Play (VESA DDC) | the Driver Installation Instructions. | ||
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| function can be supported. |
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