Samsung GT-B7330QKAABS, GT-B7330QKAAFR, GT-B7330QKAARB, GT-B7330QKADRC, GT-B7330QKAECT, GT-B7330QKAJED, GT-B7330QKAKEN, GT-B7330QKAKSA, GT-B7330QKAMED, GT-B7330QKAMID, GT-B7330QKAMWD, GT-B7330QKATHR, GT-B7330QKATMC, GT-B7330QKAXEV, GT-B7330QKAXSG troubleshooting, While using your device, the following messages may appear:, PIN, PUK, Message, SIM PIN, Message, Required, Enter SIM, SIM Failure

troubleshooting

If you have trouble with your device, try these procedures before you contact a service professional.

While using your device, the following messages may appear:

	Message	Try this to solve the problem:
	SIM Failure	Ensure that the SIM or USIM
	SIM Failure	card is installed correctly.
		card is installed correctly.
		When using the device for the
		first time or when the PIN
		requirement is enabled, you
	Enter SIM	must enter the PIN supplied with
	PIN	the SIM or USIM card. To disable
		this feature, press <Start> →
		Settings → Security → Disable
		SIM PIN.

Message	Try this to solve the problem:
	Your SIM or USIM card is
	blocked, usually as a result of
PUK	entering your PIN incorrectly
Required	several times. You must enter
	the PUK supplied by your
	service provider.

Your device does not show a signal (no bars next to the network icon).

•If you just turned on the device, wait about 2 minutes for your device to find the network and receive a signal.

•You may not be able to receive a signal in tunnels or elevators. Move to an open area.

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Contents

Page user manual Instructional icons Copyrights and trademarks contents contents Page Safety warnings Keep your device away from small children and pets Protect your hearing Install mobile devices and equipment with caution Handle and dispose of batteries and chargers with care Avoid interference with pacemakers Turn off the device in potentially explosive environments Reduce the risk of repetitive motion injuries Do not use the phone if the screen is cracked or broken Safety precautions Drive safely at all times Follow all safety warnings and regulations Use only Samsung-approvedaccessories Turn off the device near medical equipment Protect batteries and chargers from damage Handle your device carefully and sensibly Avoid interference with other electronic devices Important usage information Use your device in the normal position Allow only qualified personnel to service your device Ensure maximum battery and charger life Handle SIM cards and memory cards with care Ensure access to emergency services Specific Absorption Rate (SAR) certification information Correct disposal of this product Correct disposal of batteries in this product Disclaimer Page Unpack Phone layout Keys Icons Assemble and prepare your device Install the SIM or USIM card and battery To install the SIM or USIM card and battery, 1. Remove the battery cover If the device is on, press and hold [ ] to turn it off 2. Insert the SIM or USIM card Place the SIM or USIM card in the device with the 3.Insert the battery Charge the battery Insert a memory card (optional) Turn on your device on and off Lock or unlock the keys Disable wireless functions Work with applications Open applications or folders Switch applications Close applications Use basic call functions Make a call Answer a call Adjust the volume View and dial missed calls Send and view text messages Send a text message Enter text View a text message Add and find contacts Add a new contact Find a contact Use basic camera functions Capture photos View photos Capture videos View videos Listen to music Add music files to your device Play music files Create a playlist Customise your device Adjust the volume of the key tones Change your ringtone Set your device profile Select a theme for the display or wallpaper Download applications from the web Calls Call an international number Call a contact from Contacts Make a call from Call History Forward calls Messaging Send a multimedia message Create an email account Send an email message Retrieve email from an email server View messages View or save email attachments Page media Camera Capture a series of photos Capture photos with decorative frames Capture divided photos Capture photos in Smile shot mode Capture photos by using options preset for various scenes Use camera options Customise camera settings Contents Manager View a photo Play a video Open documents Send a file Photo Slides Create a photo album Edit photos View slideshows with background music FM Radio Listen to the FM radio Store radio stations by automatic tuning Set up your favourite list Streaming Player Audio Notes Record an audio note Play an audio note Voice Notes Record a voice clip Play a voice clip Contacts Copy contact cards Assign a speed dial number to a contact card Assign an image or a ringtone to a contact card Calendar Create a calendar event Change the calendar view Stop an event alarm Anniversary Schedule an anniversary Stop an anniversary alarm Office Mobile Open and edit an Excel workbook Open and edit a Word document Open and view a PowerPoint slideshow Create and edit a note Adobe® Reader LE Tasks Create a task Mark a task as completed Smart Reader Recognise a business card Capture a document web Internet Explorer Browse a web page Add a bookmark Change browser settings Messenger Set up Messenger and sign in Chat with Messenger RSS Reader Create feeds Import feeds Read RSS feeds Find new feeds Podcast Subscribe to a podcast Search for a podcast Download and play a podcast Communities Set your favourite destination list Upload a file Palringo Microsoft My Phone connectivity Wi-Fi Activate and connect to a WLAN Create a new WLAN Bluetooth Turn on the Bluetooth wireless feature Search for and pair with a Bluetooth-enableddevice Send data via the Bluetooth wireless feature Receive data via the Bluetooth wireless feature Set up a Bluetooth COM port USB Set a default action for your USB connection Copy files to a memory card ActiveSync Install ActiveSync on your PC Synchronise your data Configure an Exchange server Change the synchronisation schedule Internet Sharing Connections Set up GPRS connections Set up proxy server connections Set up VPN server connections Games Java Download applications Launch applications World Clock Alarms Set a new alarm Stop an alarm Calculator Tip Calculator Smart Converter StopWatch Search My Files Settings Phone Settings Country code: set your country code Area code: set your area code Enable channels: set to receive cell broadcast messages Language: set your preferred languages to display cell broadcast messages Sounds Display Profiles Date and Time Connections Beam Bluetooth •Headset Manager: find and pair with other Bluetooth headsets •Limited Discoverable Mode Setting: set duration that your device is visible •Bluetooth FTP Server Setting: change the folder that received data is saved Proxy VPN Security Message Ticker Remove Programs Power Management Memory Info Alt Key Settings Regional Settings Owner Information Accessibility About Version Error Reporting Customer Feedback troubleshooting While using your device, the following messages may appear: troubleshooting You forgot a security, PIN, or PUK code Your display shows white lines You enter a number, but the call is not dialled •Ensure that you have pressed [] Your device is hot to the touch Your device prompts you to delete some data Your device cannot connect to the internet •Ensure that you have entered the correct user name and password You cannot find a Bluetooth-enableddevice •Ensure that both devices have activated the Bluetooth wireless feature •Ensure that the correct PIN has been entered on both devices You cannot listen to music on a remote Bluetooth headset •Ensure that your device is connected to the headset Declaration of Conformity (R&TTE)