troubleshooting

If you are having trouble with your mobile device, try these troubleshooting procedures before contacting a service professional.

When you turn on your device or while you are using the device, it prompts you to enter one of

Code

Try this to solve the problem:

the following codes:

Code

Try this to solve the problem:

When using the device for the first time or when the PIN requirement is enabled,

PIN you must enter the PIN supplied with the SIM card. You can disable this feature

PUK

Your SIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider. To enter the PUK, press and hold [ ] when the PUK lock message appears.

When you access a menu requiring the

using the Lock SIM card menu.

PIN2

PIN2, you must enter the PIN2 supplied with the SIM card. For details, contact your service provider.

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Samsung GH68-27732A, GT-I5700R manual Troubleshooting