troubleshooting

Your device freezes or has fatal errors

Installed applications may cause errors. In this case, enter Safe mode and then delete the latest applications you have installed. To enter Safe mode, press and hold [ ] while turning the device on. “Safe Mode” appears at the bottom of the screen.

If this does not solve the problem, perform hard reset in one of the following ways:

From the Home screen, open the application list and select Settings SD card & phone storage  Factory data reset Reset phone.

Hard reset removes all installed applications and data stored in your device and resets all settings back to factory preconfigured settings. It does not reset the selected language.

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Samsung GH68-27732A, GT-I5700R manual Your device freezes or has fatal errors