troubleshooting

Ensure that you have activated the wireless connection to your mobile service provider and that the signal is not obstructed.

Ensure that you have entered the correct user name and password.

You cannot find a Bluetooth-enabled device

Ensure that both devices have activated the Bluetooth wireless feature.

Ensure that the distance between the devices is within a range and that they are not separated by walls or other obstacles.

Ensure that each device's visibility is activated.

Ensure that both devices are compatible with Bluetooth wireless technology.

You cannot listen to music on a remote Bluetooth headset

Ensure that your device is connected to the headset.

Ensure that the music format you are trying to listen to is supported by the headset.

Ensure that the distance between the headset and device is within a range and that they are not separated by walls or other obstacles.

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Samsung MUGI7500WSASTD You cannot find a Bluetooth-enabled device, Ensure that your device is connected to the headset