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Samsung GT-I8552TAASER, GT-I8552TAAKSA, GT-I8552RWAKSA Your device freezes or has fatal errors

Models: GT-I8552TAASER GT-I8552RWAXXV GT-I8552TAAXXV GT-I8552RWAKSA GT-I8552TAAKSA GT-I8552RWASER

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Troubleshooting

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold the Power button for 8-10 seconds. The device reboots automatically.

If this does not solve the problem, perform a factory data reset. On the Applications screen, tap Settings →Backup and reset →Factory data reset →Reset device →Erase everything.

Calls are being dropped

When you are in areas with weak signals or poor reception, you may lose your connection to the network. Move to another area and try again.

Outgoing calls are not connected

•Ensure that you have pressed the Dial key.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the phone number you are dialling.

Incoming calls are not connected

•Ensure that your device is turned on.

•Ensure that you have accessed the right cellular network.

•Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•Ensure that you are not covering the built-in microphone.

•Ensure that the microphone is close to your mouth.

•If using a headset, ensure that it is properly connected.

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Samsung GT-I8552TAASER, GT-I8552TAAKSA, GT-I8552RWAKSA, GT-I8552RWAXXV manual Your device freezes or has fatal errors

Contents

GT-I8552 About this manual About this manual Instructional icons Copyright Trademarks Table of Contents Maps Local Navigation Music Player Camera Gallery Video Player YouTube FM RadioPlay Store Samsung Apps Device layout Getting started Buttons Package contents Installing the SIM or Usim card and battery Getting started Insert the battery Replace the back cover Pull out the SIM or Usim card Removing the SIM or Usim card and battery Charging with the charger Charging the battery Getting started Checking the battery charge status Reducing the battery consumption Inserting a memory card Formatting the memory card Removing the memory card Holding the device Turning the device on and off Locking and unlocking the device Adjusting the volumeSwitching to silent mode Activating SIM or Usim cards Switching between networksSwitching between networks Icon Meaning Indicator iconsBasics Tapping Using the touch screenError occurred or caution required Battery power level Finger gestures Double-tapping Dragging Pinching Flicking Simple motions allow easy control of the device Control motionsRotating the screen Turning over Picking up Shaking Notifications Adding an item Home screenRearranging items Adding an application icon Rearranging panels Setting wallpaper Applications screen Using applications Organising with folders Installing applicationsUninstalling applications Help Entering uppercase Using the Samsung Indian keyboardEntering text Changing the keyboard type Changing the keyboard layout Using the Samsung keyboard Handwriting Entering text by voiceCopying and pasting Adding Wi-Fi networks Connecting to a Wi-Fi networkTurning Wi-Fi on and off Joining Wi-Fi networks Removing accounts Setting up accountsTransferring files Adding accounts Device MTP Connecting with Samsung KiesConnecting with Windows Media Player Connecting as a media device Securing the device Setting a face unlockSetting a pattern Setting a PIN Upgrading with Samsung Kies Setting a passwordUpgrading the device Unlocking the device Making calls CommunicationPhone During a call Finding contactsMaking an international call Call barring Adding contactsViewing call logs Fixed dialling number Receiving calls During a video call Ending a callVideo calls Making a video call Creating a contact ContactsManaging contacts Swapping images Deleting a contact Setting a speed dial numberSearching for contacts Editing a contact Importing and exporting contacts Business card Favourite contactsContact groups Sending scheduled messages MessagingSending messages Listening to a voice message Setting up email accountsViewing incoming messages Reading messages Google Mail Labels Talk ChatON Google+Messenger Internet Web & network Links ChromeHistory Saved pages Syncing with other devices Bluetooth Sending files Pairing with other Bluetooth devicesAllShare Play Sending and receiving data Playing files on a remote device Using the Group Play featureManaging contents on a web storage server Sharing files Enter a PIN code and tap Done Group PlayJoining another Group Play Select a music category, and then select a song to play MediaMusic Player Playing music Playing music by mood Setting a song as ringtoneCamera Creating playlists Taking a photo Scene modeTap →Scene mode Taking photos Panoramic photos Shooting modeTap →Shooting mode Tap →Shooting mode →Panorama Taking a video Recording modeTaking videos Zooming in and out Configuring settings for Camera Tap →Edit shortcuts Shortcuts Zooming in and out GalleryViewing images Playing videos Deleting images Editing imagesFavourite images Select a video to play Sharing imagesUse one of the following methods Watching videos YouTubeDeleting videos Sharing videos Listening to the FM radio FM RadioUploading videos Adding stations to the favourites list Scanning radio stations Play Store Application & media stores Tap Samsung Apps on the Applications screen Samsung Apps Browsing memos UtilitiesMemo Composing memos Creating events or tasks Planner Sharing events Changing calendar typeSearching for events Deleting events Clock AlarmSetting alarms Stopping alarms Desk clock TimerWorld clock Stopwatch To change the character size for history, tap →Text size CalculatorVoice Recorder Recording voice memos Searching the device GooglePlaying voice memos Managing voice memos Google Now Voice SearchMy Files Search scope Select a file to open it with an appropriate application Downloads Searching for locations Travel & localMaps Getting directions for a destination Local Navigation Setting Wi-Fi sleep policy SettingsAbout Settings Wi-Fi Data usage Setting Network notificationWi-Fi Direct Mobile networks More settingsFlight mode Kies via Wi-Fi Sound Home screen modeBlocking mode SIM card manager Wallpaper Change the settings for the displayDisplay Device vibration Add or select a vibration pattern Application manager Power saving modeBattery Storage Lock screen Location services Account registration Add or view your Samsung account Set up SIM card lockSecurity Encrypt external SD card Google voice typing DefaultLanguage and input Language Samsung keyboard Samsung Indian keyboard Advanced Voice search Pointer speed Backup and resetAdd account Text-to-speech output Date and time AccessoryMotion Text-to-speech output AccessibilityAnswering/ending calls Developer options About device Access device information and update device software Your device displays network or service error messages Troubleshooting Your device freezes or has fatal errors Device beeps and the battery icon is empty Ensure that your device supports the file type Error messages appear when launching the camera Another Bluetooth device is not located English SWA /2013. 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