Troubleshooting

Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

•Password: When the device lock feature is enabled, you must enter the password you set for the device.

•PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

•PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

•PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

•When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.

•You cannot access some options without a subscription. Contact your service provider for more details.

Your device does not turn on

•When the battery is completely discharged, your device will not turn on. Charge the battery completely before turning on the device.

•The battery may not be inserted properly. Insert the battery again.

•Wipe both gold-coloured contacts and insert the battery again.

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GT-I9060EGDSER, GT-I9060MKDEUR, GT-I9060ZODPAK, GT-I9060EGDMID, GT-I9060MKDAFR specifications

The Samsung GT-I9060 series, including models GT-I9060ZWASEB, GT-I9060MKDSEB, GT-I9060ZWDSEB, and GT-I9060MKASEB, represents a blend of affordability and functionality, designed to meet the needs of a wide array of users. These smartphones, often referred to as the Galaxy Grand Neo, cater primarily to those seeking reliable performance without the premium price tag associated with high-end devices.

One of the standout features of the GT-I9060 series is its large 5-inch display. This TFT capacitive touchscreen offers a resolution of 480 x 800 pixels, providing a decent visual experience for everyday tasks such as browsing the internet, watching videos, or scrolling through social media. The display's size makes it quite user-friendly, especially for individuals who enjoy multimedia consumption or require larger interface elements for ease of navigation.

Under the hood, the GT-I9060 models are powered by a quad-core processor, typically clocked at 1.2 GHz. This enables smooth multitasking and efficient running of apps. Although not the most powerful chip available, it is adequate for standard daily tasks such as messaging, calling, and light gaming. The devices also come with 1GB of RAM, which supports the operating system and applications in providing a satisfactory user experience.

The internal storage of these devices varies with model specifications, typically offering 8GB or 16GB of internal memory, depending on the variant. For users needing additional space, the GT-I9060 models support microSD cards, allowing expansion up to 64GB. This ensures ample room for photos, videos, and applications, which is particularly beneficial in the age of digital content creation and consumption.

Camera capabilities are a crucial aspect of the GT-I9060 series. The rear camera features a resolution of 5 megapixels, equipped with an autofocus mechanism and LED flash, allowing users to capture decent quality images in various lighting conditions. The front-facing camera, although modest at 0.3 megapixels, serves well for video calls and selfies, making these devices suitable for social connectivity.

Another advantage of the GT-I9060 series is its battery life. With a removable Li-ion 2100 mAh battery, users can expect a full day of moderate usage without needing to recharge. This is essential for those on the go who require their devices to last throughout the day.

Connectivity options on these models include Wi-Fi, Bluetooth, GPS, and 3G network capabilities, ensuring users have access to essential communication and navigation tools. These features combined deliver a comprehensive package for users looking for a budget-friendly yet capable smartphone.

In summary, the Samsung GT-I9060ZWASEB, GT-I9060MKDSEB, GT-I9060ZWDSEB, and GT-I9060MKASEB are tailored for those who prioritize practicality and performance. With their large displays, reliable processing power, expandable storage, and decent camera features, these devices are well-equipped for day-to-day use, making them a compelling choice in the competitive budget smartphone market.