Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

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Samsung GT-I9082 user manual Troubleshooting, Your device displays network or service error messages

GT-I9082 specifications

The Samsung GT-I9082, popularly known as the Galaxy Grand Duos, is a standout device that was released in early 2013. Positioned as a mid-range smartphone, it was designed to offer an array of features typically found in higher-end models, making it an appealing choice for consumers looking for quality without breaking the bank.

At the heart of the Galaxy Grand Duos is a 5-inch LCD display, boasting a resolution of 800 x 480 pixels. While not Full HD, the screen delivers decent visual quality for everyday tasks, including browsing, viewing photos, and watching videos. The large size enhances the user experience, especially for those who enjoy media consumption.

Powering the GT-I9082 is a dual-core 1.2 GHz Cortex-A9 processor, supported by 1 GB of RAM. This configuration allows for smooth multitasking, enabling users to run multiple applications without significant lag. The integrated Mali-400 graphics GPU ensures that games and graphics-intensive applications perform adequately, although not at the highest settings.

One of the notable aspects of the Galaxy Grand Duos is its dual SIM capability, which allows users to manage two different phone numbers simultaneously. This feature is particularly beneficial for those who want to keep personal and work calls separate, or for users who frequently travel and wish to utilize local SIM cards while retaining their home number.

In terms of storage, the Galaxy Grand Duos comes with 8 GB of internal memory, expandable via microSD up to 64 GB. This flexibility makes it suitable for users who require additional space for apps, music, photos, and videos.

The device's camera setup includes an 8-megapixel rear camera with autofocus and LED flash, enabling users to capture quality images. The front-facing 2-megapixel camera is suitable for selfies and video calls, catering to the growing trend of social media sharing.

Running on Android 4.1 (Jelly Bean), the Galaxy Grand Duos offers a user-friendly interface with access to the extensive library of applications on the Google Play Store. Samsung’s custom TouchWiz UI further enhances the experience by providing additional features and customization options.

Connectivity options on the GT-I9082 include Wi-Fi, Bluetooth 4.0, and GPS, ensuring that users can stay connected and navigate with ease. The device is powered by a removable 2100 mAh battery, offering decent battery life that can last a full day under regular usage scenarios.

The Samsung GT-I9082 Galaxy Grand Duos successfully combined a range of desirable features, making it a popular choice in its time for users seeking a budget-friendly smartphone with robust capabilities.