Troubleshooting | Samsung GT-I9100 specification

Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

	Code	Try this to solve the problem:
	Password	When the device lock feature is enabled, you
	Password	must enter the password you set for the device.
		must enter the password you set for the device.

		When using the device for the first time or
	PIN	when the PIN requirement is enabled, you
	PIN	must enter the PIN supplied with the SIM or
		USIM card. You can disable this feature by
		using the Lock SIM card menu.
		Your SIM or USIM card is blocked, usually as a
	PUK	result of entering your PIN incorrectly several
	PUK	times. You must enter the PUK supplied by
		times. You must enter the PUK supplied by
		your service provider.

		When you access a menu requiring the PIN2,
	PIN2	you must enter the PIN2 supplied with the SIM
	PIN2	or USIM card. For details, contact your service
		or USIM card. For details, contact your service
		provider.

Your device displays network or service error messages

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When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

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Troubleshooting

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Samsung GT-I9100 user manual Troubleshooting, Code Try this to solve the problem Password

Contents

GT-I9100 Using this manual Read me first Instructional icons Copyright Trademarks About Divx VIDEO-ON-DEMAND Contents 100 Web 105 101103 106 134 132133 135 Assembling Unpack Assembling Charge the battery ››Charge with a travel adapter ››Charge with a PC data cable Insert a memory card GB depending on memory card manufacturer and type Idle mode, select Applications → Settings → Storage ››Remove the memory card Attach a hand strap ››Format the memory card Getting started Turn your device on and off Get to know your device ››Device layout Keys Indicator icons Current time Use the touch screen Get to know the idle screen ››Add items to the idle screen ››Remove items from the idle screen ››Move items on the idle screen››Use the shortcuts panel ››Add or remove panels to the idle screen Access applications Select an application ››Organise applications ››Use the task manager ››Access recent applicationsCustomise your device ››Set the current time and date ››Activate animation for switching windows ››Adjust the volume of the ringtones››Switch to the silent mode ››Turn on or off the touch tone ››Set a screen lock ››Adjust the brightness of the display››Select a wallpaper for the idle screen Select Save or Set wallpaper → Location and security → Set up screen lock → PIN → Location and security → Set up screen lock → Pattern→ Location and security → Set up screen lock → Password ››Activate the mobile tracker ››Lock your SIM or Usim card→ Location and security → SIM Change Alert ››Change the keyboard type Enter textSelect Alert message recipients ››Enter text using the Swype keyboard Start a new line. Enter text by voice ››Enter text using the Samsung keypad ››Copy and paste text Select Uninstall → OK ››Install an application››Uninstall an application Download applications from Android Market Synchronise data Download files from the web→ Unknown sources → OK ››Synchronise data manually ››Set up a server account››Activate automatic sync → Accounts and sync Calling Communication››Make and answer a call ››Use a headset Answer a call ››Use options during a voice call ››Use options during a video call ››View and dial missed calls ››Use additional features → Call → Call rejection → Call → Additional settings → Call barring → a call type → Call → Call forwarding → a call type. Select a condition ››View call logs → Logs ››Send a multimedia message Messaging››Send a text message Messaging ››View a text or multimedia message ››Listen to voice mail messages Google Mail››Send an email message ››Organise email by labels ››View email messagesMail ››Set up an email account Select Change labels ››Send an email message ››View an email message ››Add friends to your friend list Talk››Start a chat Social Hub Hub Camera Entertainment››Capture a photo Check the camera status ››Capture a photo by using preset options for various scenes ››Capture a photo in Self shot mode Select → Shooting mode → Beauty ››Capture a photo in Smile shot modeSelect → Shooting mode → Smile shot ››Capture a beauty photo ››Capture a panoramic photo Select → Shooting mode → PanoramaSelect → Shooting mode → Action shot ››Capture a photo of action ››Customise camera settings ››Capture a photo in Cartoon modeSelect → Shooting mode → Cartoon ISO ››Record a video Recorded according to available memory ››Customise camcorder settings Videos ››Edit the shortcut icons Gallery Supported file formats ››View a photo Photo editor ››Play a video Video maker ››Create a video ››Split a video ››Trim a segment of a video››Apply an effect to a video ››Add music files to your device Music››Play music ››Create a playlist Select Add music Music Hub ››Customise music player settings››Add songs to the quick list FM radio ››Listen to the FM radio ››Save a radio station automatically ››Add a radio station to the favourites list ››Customise FM radio settingsRadio Game Hub Contacts Personal information››Create a contact ››Set a speed dial number Contacts Press → More → Speed dial setting››Find a contact ››Create your namecard ››Create a group of contacts ››Retrieve contacts from your community accountsContacts Press → More → View Friends Contacts Press → Import/Export → Import from SIM card ››Copy contacts››Import or export contacts Contacts Press → Import/Export → Export to SIM card Contacts Press → Import/Export → Export to SD card Calendar››Create an event Calendar ››View events ››Stop an event alarmDismiss all ››Create a task TaskMemo ››View a task ››Record a voice memo Voice recorder››View memos Recorder ››Play a voice memo Internet Web››Browse web pages → Forward → RefreshAdd bookmark ››Bookmark your favourite web pages ››Search for information by voiceSelect → Bookmarks New window ››Access the frequently visited pages or the recent historyMaps Select → Most visited or History ››Search for a specific location ››Get directions to a specific destination Places LatitudeSelect → Select from Contacts or Add via email address Navigation YouTube Google Search››Watch videos ››Upload videos Samsung Apps››Share videos YouTube Market Readers Hub ››Read news articles News & Weather››View the weather information Weather → Wireless and network → Bluetooth settings Bluetooth››Turn on the Bluetooth wireless feature Connectivity ››Find and pair with other Bluetooth-enabled devices ››Send data using the Bluetooth wireless feature ››Receive data using the Bluetooth wireless feature Wi-Fi→ Wireless and network → Bluetooth settings → Visible → Wireless and network → Wi-Fi settings → Add Wi-Fi network ››Activate the Wlan feature→ Wireless and network → Wi-Fi settings ››Find and connect to a Wlan Setup WPS Wi-Fi Direct→ Wi-Fi Direct ››Send data via a Wlan Wi-Fi DirectAllShare ››Receive data via a Wlan ››Customise Dlna settings for sharing media files ››Play your files on another DLNA-enabled device Select Remote device Mobile network sharing ››Share your device’s mobile network via Wlan → Wireless and network → Tethering and portable hotspot ››Share your device’s mobile network via USB ››Connect with Samsung Kies ››Activate location servicesPC connections → Location and security ››Connect as a mass storage device → Wireless and network → VPN settings → Add VPN ››Set up VPN connectionsVPN connections ››Connect to a private network ››Delete an alarm ››Set a new alarm››Stop an alarm Tools ››Use the stopwatch ››Use the count-down timer››Create a world clock World clock ››Use the desk clock CalculatorDesk clock ››View the calculation history Downloads››Perform the calculation → Scientific calculator ››Connect a PC to your device via a Wlan ››Customise Kies air settingsKies air → Start ››View a Mini diary Mini diary››Create a Mini diary Diary Polaris Office My files››Create a document Task manager ››Open a document Select Tap & Speak Voice commandsVoice Search Search Select Speak now Voice talk Access the Settings menu SettingsWireless and network ››VPN settings ››Kies via Wi-Fi››Bluetooth settings ››USB utilities Call alert Call››Mobile networks Call answering/ending 128 Sound Display Screen display Power saving mode Sync Turn off sync when the device is not Set up SIM card lock Location and security Applications Accounts and sync Development Motion Privacy ››Select language StorageLanguage and keyboard ››Select Input Method ››Samsung keypad Voice input and output ››Voice recognition ››Voice recognition settings Accessibility ››Text-to-speech settings Date and time Dock settingsAbout phone Troubleshooting Code Try this to solve the problem Password Touch screen responds slowly or improperly → Erase everything Outgoing calls are not connected Battery does not charge properly or the device turns off Error messages appear when opening music files Another Bluetooth device is not located Safety precautions Handle and dispose of batteries and chargers with care Turn off your device where prohibited Turn off the device in potentially explosive environments Proper care and use of your mobile device Do not use or store your device in dusty, dirty areas Do not use a flash close to the eyes of people or animals Do not disassemble, modify, or repair your device Be sure to back up important data Specific Absorption Rate SAR certification information Correct disposal of batteries in this product Disclaimer Index Call barring 47 call forwarding 47 call log Calls Downloads 121 Wlan GSM Wcdma Wi-Fi Mobile Phone GT-I9100 Declaration of Conformity R&TTE To install Kies PC Sync