Manuals / Brands / Cell Phone / Cell Phone / Samsung / Cell Phone / Cell Phone

Samsung GT-I9100 The touch screen responds slowly or improperly, Your device freezes or has fatal errors, Calls are being dropped

1 160

Download 160 pages, 7.7 Mb

Troubleshooting

152

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not

responding properly, try the following:

Remove any protective covers from the touch screen.

●

Protective covers may prevent the device from recognising

your inputs and are not recommended for touch screen

devices.

Ensure that your hands are clean and dry when tapping the

●

touch screen.

Restart your device to clear any temporary software bugs.

●

Ensure that your device software is upgraded to the latest

●

version.

If the touch screen is scratched or damaged, take it to your

●

local Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close

programs or reset the device to regain functionality. If your

device is frozen and unresponsive, press and hold the Power

key for 8-10 seconds. The device will reboot automatically.

If this does not solve the problem, perform a factory data

reset. In the application list, select Settings

→

Back up

and reset

→

Factory data reset

→

Reset device

→

Erase

everything.

Calls are being dropped

When you are in areas with weak signals or poor reception,

you may lose your connection to the network. Move to

another area and try again.

Contents

Main Using this manual Read me first Instructional icons Copyright Trademarks Page Contents Assembling ............................................................. 10 Getting started ....................................................... 20 Communication ..................................................... 45 Entertainment ........................................................ 64 Personal information ............................................ 87 Web .......................................................................... 95 Connectivity ......................................................... 106 Tools ....................................................................... 123 Settings .................................................................. 131 Page Assembling Unpack Install the SIM or USIM card and battery 1 2 Page Charge the battery Charge with a travel adapter About the battery charging icons Charge with a USB cable Reduce the battery consumption Insert a memory card 1 2 Remove the memory card Format the memory card Page Getting started Turn your device on and off 1 2 Get to know your device Device layout Keys Indicator icons Page Use the touch screen Lock or unlock the touch screen and keys Get to know the Home screen Use the notifications panel Change the Home screen mode Move items on the Home screen Remove items from the Home screen Customise the quick access panel Add or remove panels to the Home screen Use widgets Add a widget to the Home screen Page Organise applications Access recent applications 1 2 1 Use the task manager 2 Customise your device Set the current time and date Change the display language Turn on or off the touch tone Adjust the devices volume Switch to the silent mode Change your ringtone Select a wallpaper for the Home screen Change the display font Adjust the brightness of the display Set your device to adjust the brightness automatically Adjust the brightness manually Set a screen lock Set a motion unlock Set a face detection unlock Set an unlock pattern Set an unlock PIN Set an unlock password Lock your SIM or USIM card Activate the Find my mobile feature Page Enter text Change the text input method 2 1 Enter text with the Google voice input feature Page Enter text using the Swype keyboard Page Page Uninstall an application 1 2 1 Download files from the web 2 Communication Calling 3 2 1 Use a headset Use options during a voice call Use options during a video call View and dial missed calls Set auto rejection Use Fixed Dialling Number (FDN) mode Set call forwarding Set call barring Set call waiting View call logs Customise call settings Page Page Page Messaging Send a text message 4 1 2 Page Listen to voice mail messages 1 2 3 1 Google Mail Send an email message 2 View email messages Email Set up an email account 1 3 1 View an email message Talk Set your status 4 1 2 Page Page Entertainment Camera 1 Capture a photo 2 Page Page Change the shooting mode Customise camera settings Page Record a video Page Customise camcorder settings Edit the shortcut icons Video Player Play a video 1 2 3 Page Customise video player settings 1 2 Gallery View a photo Tag a face in an image Play a video 1 2 3 Music Player Add music files to your device Play music Page Create a playlist Add songs to the quick list Customise music player settings 1 2 1 3 Music Hub FM Radio Listen to the FM radio 2 1 3 Record a song from the FM radio Save a radio station automatically Page Page Personal information Set a speed dial number Create your namecard Create a group of contacts Copy contacts Copy contacts from the SIM or USIM card to your device Copy contacts from your device to the SIM or USIM card Import or export contacts Import contact files Page Change the view mode View an event or task Page Voice Recorder Record a voice memo 2 1 4 Customise voice recorder settings Web Internet 1 Browse webpages 2 Page Search for information by voice Bookmark your favourite webpages Access the recent history 1 2 Maps Search for a specific location Get directions to a specific destination Page 1 2 3 Play Store Page Page Page Upload videos Connectivity USB connections Connect with Samsung Kies 1 2 Page Bluetooth Activate the Bluetooth feature 2 1 Find and pair with another device Send data via Bluetooth Receive data via Bluetooth Wi-Fi Activate the Wi-Fi feature 1 4 1 Page Customise Wi-Fi settings 1 2 1 Wi-Fi Direct Connect your device to another device 3 Send data via Wi-Fi 1 2 3 Receive data via Wi-Fi AllShare Play Page Manage contents on a web storage server Customise AllShare Play settings Page Mobile network sharing Share your devices mobile network via Wi-Fi 3 2 1 Share your devices mobile network via USB Share your devices mobile network via Bluetooth 2 3 GPS Activate location services 1 2 VPN connections Set up VPN connections Connect to a private network Tools Set a new alarm Stop an alarm Create a world clock Page Page My Files Supported file formats 2 1 View a file Google 1 2 3 SIM Toolkit Page Page Settings Access the Settings menu 1 2 Wi-Fi Bluetooth More settings Flight mode USB utilities Mobile networks Tethering and portable hotspot VPN Nearby devices Kies via Wi-Fi Home screen mode Blocking mode Sound Display Storage Power saving mode Battery Application manager Location services Lock screen Security Page Language and input Language Default Google voice typing Samsung keyboard Swype Voice recogniser Voice search Text-to-speech output Pointer speed Back up and reset Add account Motion Accessory Date and time Accessibility Page Developer options About device Troubleshooting Your device displays network or service error messages The touch screen responds slowly or improperly Your device freezes or has fatal errors Calls are being dropped Outgoing calls are not connected Incoming calls are not connected Others cannot hear you speaking on a call Audio quality is poor When dialling from contacts, the call is not connected The battery does not charge properly or the device turns off Your device is hot to the touch Error messages appear when launching the camera Error messages appear when launching the FM radio Error messages appear when opening music files Another Bluetooth device is not located A connection is not established when you connect the device to a computer Index Page Page To install Kies (PC Sync)