Troubleshooting
156

Another Bluetooth device is not located

Ensure that the Bluetooth wireless feature is activated on
your device.
Ensure that the Bluetooth wireless feature is activated on
the device you wish to connect to, if necessary.
Ensure that your device and the other Bluetooth device are
within the maximum Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung
Service Centre.

A connection is not established when you connect

the device to a computer

Ensure that the USB cable you are using is compatible with
your device.
Ensure that you have the proper drivers installed and
updated on your computer.
If you are a Windows XP user, ensure that you have
Windows XP Service Pack 3 or higher installed on your
computer.
Ensure that you have Samsung Kies 2.0 or Windows Media
Player 10 or higher installed on your computer.