Samsung GT-N5100MKABGL, GT-N5100MKAMGF, GT-N5100MKASER, GT-N5100NKAATO, GT-N5100NKABGL, GT-N5100NKADBT, GT-N5100NKAKSA, GT-N5100NKAMGF, GT-N5100NKAPHE, GT-N5100NKASEB, GT-N5100NKASER, GT-N5100NKAXEC, GT-N5100ZWAATO, GT-N5100ZWABGL, GT-N5100ZWACOA, GT-N5100ZWACYV, GT-N5100ZWADBT, GT-N5100ZWAEUR, GT-N5100ZWAITV, GT-N5100ZWAKSA, GT-N5100ZWAMGF, GT-N5100ZWANEE, GT-N5100ZWAPAN, GT-N5100ZWAPHE, GT-N5100ZWASEB, GT-N5100ZWASER, GT-N5100ZWATIM, GT-N5100ZWAXEF, GT-N5100ZWAXEH, GT-N5100ZWAXEO, GT-N5100ZWAXEZ, GT-N5100ZWAXSK, GT-N5100ZWAXXV Troubleshooting

Table of Contents

119Language and input

121Cloud

122Backup and reset

122Add account

122Motion

122S Pen

123Accessory

123Date and time

124Accessibility

125Developer options

126About device

Troubleshooting

Contents

Page About this manual Instructional icons Copyright Trademarks Table of Contents Media Application & media stores Utilities Travel & local Settings Troubleshooting Getting started Device layout Buttons Package contents Installing the SIM or USIM card Removing the SIM or USIM card Charging the battery Charging with the charger Checking the battery charge status Reducing the battery consumption Inserting a memory card Removing the memory card Formatting the memory card Turning the device on and off Holding the device Locking and unlocking the device Adjusting the volume Switching to silent mode Basics Indicator icons Using the touch screen Finger gestures Tapping Dragging Double-tapping Flicking Pinching Control motions Rotating the screen Sweeping Covering Page Buddy Activating Multi Window Using the Multi Window panel Using the S Pen Opening a menu Undoing the last action Capturing screenshots Launching Popup Note Selecting text Launching Quick Command Selecting and capturing an image S Pen Air View Quick Command Adding gesture commands Using gesture commands Notifications Home screen Changing the Home screen mode Rearranging items Adding an application icon Adding an item Rearranging panels Adding a new panel Moving a panel Removing a panel Setting wallpaper Using widgets Adding widgets to the Home screen Using the setting shortcut widget Using applications Opening an application Applications screen Rearranging applications Organising with folders Installing applications Uninstalling applications Help Entering text Changing the keyboard type Using the Samsung keyboard Entering uppercase Changing language keyboards Handwriting Connecting to a Wi-Finetwork Turning Wi-Fion and off Joining Wi-Finetworks Adding Wi-Finetworks Forgetting Wi-Finetworks Setting up accounts Adding accounts Removing accounts Transferring files Connecting with Samsung Kies Connecting with Windows Media Player Connecting as a media device Securing the device Setting a face unlock Setting a face and voice unlock Setting a pattern Setting a PIN Setting a password Unlocking the device Upgrading the device Upgrading with Samsung Kies Upgrading over the air Communication Phone Making calls Making a call Speed dial numbers Finding contacts Making an international call During a call Adding contacts Viewing call logs Fixed dialling number Call barring Receiving calls Answering a call Rejecting a call Automatically rejecting calls from unwanted numbers Missed calls Ending a call Video calls Making a video call During a video call Swapping images Contacts Managing contacts Creating a contact Editing a contact Deleting a contact Importing and exporting contacts Syncing with Google Contacts Syncing with Samsung Contacts Importing contacts Exporting contacts Favourite contacts Contact groups Adding contacts to a group Managing groups Sending a message or email to a group’s members Messaging Sending messages Sending scheduled messages Viewing incoming messages Listening to a voice message Email Setting up email accounts Reading messages Google Mail Page Talk Public profile Adding friends Chatting with friends Switching between chats Google+ Messenger ChatON Web & network Internet Viewing webpages Opening a new page Searching the web by voice Chrome Syncing with other devices AllShare Cast AllShare Play Sending files Sharing files Playing files on a remote device Using the Group Play feature Group Play Joining another Group Play Smart Remote Connecting to a TV Watching the personalised TV Setting programme reminders Media Music Player Playing music Setting a song as ringtone Creating playlists Camera Taking photos Taking a photo Scene mode Shooting mode Panoramic photos Taking videos Taking a video Recording mode Zooming in and out Configuring settings for Camera Shortcuts Gallery Viewing images Zooming in and out Playing videos Editing images Favourite images Deleting images Sharing images Setting as wallpaper Tagging faces Using Tag Buddy Paper Artist Video Player Deleting videos Sharing videos Using Popup Video player YouTube Watching videos Uploading videos Flipboard Application & media stores Play Store Samsung Apps Game Hub Music Hub MY MUSIC CATALOG RADIO Play Books Play Movies Play Music Play Magazines Readers Hub Video Hub Learning Hub Utilities S Note Selecting note templates Composing notes Inserting multimedia files or a voice recording Using productivity tools Browsing notes Viewing a note aNote HD S Planner Creating events or tasks Syncing with Google Calendar Changing calendar type Searching for events Deleting events Sharing events Polaris Office Creating documents Reading documents Presentation Single slide view Spreadsheet Protect worksheet Freeze frame Dropbox Alarm Setting alarms Stopping alarms Deleting alarms World Clock Creating clocks Deleting clocks Calculator S Voice Google Searching the device Search scope Google Now Voice Search My Files Downloads Travel & local Maps Searching for locations Getting directions for a destination Local Navigation Settings About Settings Wi-Fi Setting Wi-Fisleep policy Setting Network notification Data usage More settings Flight mode Mobile networks Tethering and portable hotspot VPN Home screen mode Blocking mode Sound Display Storage Power saving mode Battery Application manager Location services Lock screen Security Language and input Language Default Google voice typing Samsung keyboard Voice recogniser Voice search Text-to-speechoutput Pointer speed Cloud Backup and reset Add account Motion Accessory Date and time Accessibility Developer options About device Troubleshooting Your device displays network or service error messages The touch screen responds slowly or improperly Your device freezes or has fatal errors Calls are being dropped Outgoing calls are not connected Incoming calls are not connected Others cannot hear you speaking on a call Audio quality is poor When dialling from contacts, the call is not connected The device beeps and the battery icon is empty The battery does not charge properly or the device turns off Your device is hot to the touch Error messages appear when launching the camera Error messages appear when opening music files Another Bluetooth device is not located A connection is not established when you connect the device to a computer A small gap appears around the outside of the device case