Manuals / Samsung / Mobile Devices / Mobile Device

Samsung GT-P7100MSAVIP, GT-P7100MSAATL Battery does not charge properly or the device turns off

Models: GT-P7100MSAVGR GT-P7100MSAVDC GT-P7100MSACNX GT-P7100MSAMTL GT-P7100MSAATL GT-P7100MSAVDH GT-P7100MSATCL GT-P7100MSATWO GT-P7100MSAOMN GT-P7100MSAVIP GT-P7100MSAFOP

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The battery does not charge properly or the device turns off

If the battery will no longer charge completely, you need to replace it with a new battery. Take your device to your local Samsung Service Centre.

Your device is hot to the touch

When you use applications that require more power or use applications on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance.

Error messages appear when launching the camera

Your Samsung mobile device must have sufficient available memory and battery power to operate the camera application. If you receive error messages when launching the camera, try the following:

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Charge the battery.

Free some memory by transferring files to a PC or deleting files from your device.

Restart the device. If you are still having trouble with the camera application after trying these tips, contact a Samsung Service Centre.

Error messages appear when opening music files

Some music files may not play on your Samsung mobile device for a variety of reasons. If you receive error messages when opening music files on your device, try the following:

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Free some memory by transferring files to a PC or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate license or key to play the file. Ensure that your device supports the file type.

Troubleshooting

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Samsung GT-P7100MSAVIP, GT-P7100MSAATL, GT-P7100MSAFOP manual Battery does not charge properly or the device turns off

Contents

GT-P7100 Using this manual Read me firstPlease keep this manual for future reference Instructional icons Copyright 2012 Samsung Electronics CopyrightTrademarks Contents Personal information 104 Assembling UnpackInstall the SIM or Usim card Charge the batteryAssembling Assembling ››Switch to Airplane mode Turn your device on and offGet to know your device ››Device layoutVolume Adjust the device’s volume Keys››Indicator icons Getting started Use the touch screen ››Rotate the touch screen ››Lock or unlock the touch screenGet to know the Home screen ››Add an application shortcut on the Home screen System bar››Remove an item on the Home screen ››Add a widgets on the Home screen››Move an item on the Home screen ››Use the notifications panel Access applications ››Access recent applications››Adjust the device’s volume Customise your device››Change the language of the display ››Set the current time and dateSelect Set wallpaper ››Adjust the brightness of the display››Select a wallpaper for the Home screen Open the application list and select Settings → Display → BrightnessOpen the application list and select Settings → Security ››Set a screen lock→ Screen lock → Pattern → Screen lock → PIN→ Screen lock → Password ››Lock your SIM or Usim card››Enter text using the Android keyboard Enter text››Copy and paste text Insert a spaceBrowser ››Browse web pagesWeb ››Search for information by voice ››Open multiple pagesTo send the web address of the web page to others, select → Share››Bookmark your favourite web pages Tab››Access recent history Pulse››Read feeds Open the application list and select Pulse››Download and install an application ››Uninstall an applicationSelect Uninstall → OK Play StoreYouTube Maps››Watch videos ››Upload videos››Search for a specific location ››Get directions to a specific destinationWhen you are finished, select → Clear Map LatitudePlaces Select a travel method car, bus, or walk and select GoNavigation To view the phone number of the place, selectGoogle Mail ››Send an email messageView an email message ››Set up an email account ››View an email message Folder To reply to the message, selectTalk ››Set your status››Add friends to your friend list ››Start a chatTo end the chat, select → End chat Google+Messenger ››Play music Play Music››Add music files to your device Create a playlist Select → Add to playlist → New playlistCamera ››Capture a photo››Capture a panoramic photo ››Customise camera settings → Delete››Record a video To view video details, select → Details ››Customise camcorder settings Icon Option Function Flash modeAdjust the colour balance To include location informationGallery ››View a photoYou can edit videos and apply various effects Movie Studio››Play a video ››Create a movie Play a movie Share a movie→ Remove → Play exported film››Find a contact People››Create a contact ››Set up your profile Select ALL → Set up my profile››Create a group of contacts ››Import or export contacts››Create an event ››Change the view modeCalendar To delete the event, select → OK ››Stop an event alarm››View an event ››Synchronise with Windows Media Player Ensure that Windows Media Player is installed on your PCPC connections ››Find and connect to a Wi-Fi network Wi-Fi››Activate the Wi-Fi feature ››Add a Wi-Fi network manually Open the application list and select Settings → Wi-Fi→Using WPS, you can connect to a secured network Open the application list and select Settings → Wi-FiWi-Fi Direct ››Set the static IP settings››Customise Wi-Fi settings → AdvancedBluetooth ››Turn on the Bluetooth wireless feature ››Send data via BluetoothBluetooth → Search for Devices ››Find and pair with another devices››Receive data via Bluetooth Open the application list and select Settings → More... →Mobile network sharing Tethering & portable hotspotBluetooth wireless feature When you are finished, select Save››Activate location services Google servicesLocation Location Set the device to use your currentIPsec pre Enter a pre-shared key Shared key ››Set up VPN connectionsVPN connections ››Connect to a private network → VPN››Set a new alarm ››Stop an alarm››Delete an alarm Learn to set and control alarms for important eventsSearch CalculatorDownloads Select → a document type Enter contents in the document Quickoffice HD››Create a new document Open the application list and select Quickoffice HDOpen a document Manage documents online→ Open Under Recent DocumentsAccess the Settings menu Data usage››Airplane mode ››Wi-Fi directSet up and manage virtual private networks VPNs MoreNetwork operators Sound››Mobile networks Battery DisplayStorage AppsLocation services Change the settings for location servicesSet up SIM card lock Accounts & sync››Default Language & input››Language ››Spelling correctionEnable recorrections Set the device to suggest recorrections ››Android keyboard››Google voice typing ››Voice Search››Text-to-speech output ››Pointer speedBackup & reset Change the settings for managing settings and dataBackup account Set up or edit your Google backup account Date & timeAccessibility Developer optionsAbout tablet Code Try this to solve the problem Password When using the device for the first time orWhen the PIN requirement is enabled, you Usim card. You can disable this feature byDevice beeps and the battery icon is empty Battery does not charge properly or the device turns off Another Bluetooth device is not located Safety information Protect the device and chargers from damage Turn off your device when on an aircraft Proper care and use of your mobile device Do not drop your device or cause impacts to your device Do not bite or suck the device 100 101 Correct disposal of this product Disclaimer Index Photos English EU /2012. Rev