Samsung GT-P7511UWDDBT, GT-P7511UWEDBT, GT-P7511FKADBT, GT-P7511UWADBT manual Troubleshooting

Models: GT-P7511UWDDBT GT-P7511UWADBT GT-P7511FKADBT GT-P7511UWEDBT GT-P7511FKEDBT GT-P7511FKDDBT

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Troubleshooting

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs. Ensure that your device’s software is upgraded to the latest

version.

If the touch screen is scratched or damaged, take your device to a Samsung Service Centre.

Troubleshooting

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Samsung GT-P7511UWDDBT, GT-P7511UWEDBT, GT-P7511FKADBT, GT-P7511UWADBT, GT-P7511FKDDBT, GT-P7511FKEDBT manual Troubleshooting