9. TROUBLESHOOTING

Error No. appears

No.

Error contents

E-00

CPU error

 

 

E-01

The remaining life of lithium battery for

 

memory back-up is short.

 

 

E-03

The front and back of the time card inserted is

 

wrong.

 

 

E-05

The card is not pulled in properly.

 

 

E-15

Card sensor error

 

 

E-30

The printer motor or the sensor is not normal.

 

 

E-37

The card forwarding motor or the sensor does

 

not operate properly.

 

 

E-38

The print head motor or the sensor for the

 

printer head can not operate properly.

 

 

E-41

The start date and the end date of the daylight

 

saving time are the same date.

 

 

E-49

Input the wrong figures.

 

 

E-50

Can't use the time card.

 

 

E-51

Punch error (Punch time error)

 

 

E-52

Punch error (Punch logic error)

 

 

E-53

Over 50 time cards are used.

 

 

END

When the card that you are using becomes full.

 

 

Action

Contact the store from whom you bought the unit.

Correctly insert the time card.

Make sure that another time card is not jamming in the time recorder. Try inserting the time card again.

Make sure that another time card is not jamming in the time recorder and the ribbon cassette is correctly inserted in place.

After making sure of the above, close the cover. If the error number is still displayed, contact the store from whom you bought the unit.

Correctly set the daylight saving time.

Check the setting contents and input the correct figures.

Check the bar code area whether its smudged or damaged.

Check whether the time was turned back or not. Also check whether the card was inserted within 1 minute after the last punch.

Check function for the buttons.

Also check whether to reach the "Pay Period" day.

Check the number of the cards, which are used in current pay period and reset as needed.

Use the "Card reassign" mode to transfer the card and have a new card take over for the old one.

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Lathem 7000E manual Troubleshooting, Error No. appears