troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service professional.
While using your phone, the following messages may appear:
Message | Try this to solve the problem: | |
Insert SIM |
| |
card to | Ensure that the SIM card is installed | |
access | ||
correctly. | ||
network | ||
| ||
services |
| |
| When the phone lock feature is | |
Phone lock | enabled, you must enter the | |
| password you set for the phone. | |
|
|
Message | Try this to solve the problem: | |
| When using the phone for the first | |
| time or when the PIN requirement is | |
PIN code | enabled, you must enter the PIN | |
supplied with the SIM card. You can | ||
| ||
| disable this feature by using the PIN | |
| lock menu. | |
| When you access a menu requiring | |
| the PIN2, you must enter the PIN2 | |
PIN2 code | supplied by the SIM card. For | |
| details, contact your service | |
| provider. | |
|
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