Manuals / Samsung / Mobile Devices / Mobile Device

Samsung GT-S5380SSDDBT, GT-S5380SSADBT, GT-S5380WRGDBT Another Bluetooth device is not located

Models: GT-S5380SSABOG GT-S5380SSDDBT GT-S5380WRGSEB GT-S5380CSAITV GT-S5380SSASFR GT-S5380SSATIM

1 140

Download 140 pages 24.77 Kb

Page 122

Error messages appear when opening music files

Some music files may not play on your Samsung mobile device for a variety of reasons. If you receive error messages when opening music files on your device, try the following:

●●

●●

●●

Free some memory by transferring files to a PC or deleting files from your device.

Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. Ensure that your device supports the file type.

Another Bluetooth device is not located

●●

●●

●●

Ensure that the Bluetooth wireless feature is activated on your device.

Ensure that the Bluetooth wireless feature is activated on the device you wish to connect to, if necessary.

Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).

If the tips above do not solve the problem, contact a Samsung Service Centre.

A connection is not established when you connect the device to a PC

●●

●●

Ensure that the USB cable you are using is compatible with your device.

Ensure that you have the proper drivers installed and updated on your PC.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close programs or reset the device to regain functionality. If your device is frozen and unresponsive, press and hold [] for 8-10 seconds and release. The device will reboot automatically.

If this does not solve the problem, perform a factory data reset. In Menu mode, select Settings → General → Reset → Factory reset → Yes.

Troubleshooting

122

Image 122

Samsung GT-S5380SSDDBT, GT-S5380SSADBT Another Bluetooth device is not located, Your device freezes or has fatal errors

Contents

user manual GT-S5380Using this manual Read me firstInstructional icons Copyright TrademarksContents ContentsInstall the SIM or USIM card and battery AssemblingEntertainment ContentsMobile network sharing Personal informationSettings ToolsContents TroubleshootingSafety precautions IndexInstall the SIM or USIM card and battery AssemblingUnpack To install the SIM or USIM card and battery Charge the battery Insert the battery Replace the back cover››Charge with a travel adapter Plug the large end of the travel adapter into a power outlet Insert a memory card optional ››Charge with a USB cable››Remove the memory card Remove the memory card. Replace the back coverAttach a hand strap optional ››Format the memory cardGetting started Turn your device on and offGet to know your device ››Device layoutKeys ››Idle screen››Indicator icons Icon Use the touch screen ››Notifications panelLock or unlock the touch screen and keys Access menus ››Organise applications ››Add new screens››Launch multiple applications Launch and manage applicationsUse widgets ››Use the task manager››Add new panels to the idle screen Customise your device››Organise the widget panel 1 In Menu mode, select Settings → General → Date and time ››Adjust the volume of the ringtones››Switch to Silent mode In Menu mode, select Settings → Sound → RingtoneIn Menu mode, select Settings → General → Security ››Adjust the brightness of the displayIn Menu mode, select Settings → Display → Wallpaper ››Select a wallpaper for the idle screenIn Menu mode, select Settings → General → Security ››Activate the Find my mobile feature››Lock your SIM or USIM card Enter text ››Change the text input method3 Access the keyboard settings. Enter text by voice ››Enter text using input methods Adding words to the T9 dictionarySelect or to scroll to a symbol set Select 123 to switch to Number modeSelect ?#+ to switch to Symbol mode Symbol››Copy and paste text ››Make or answer a call CommunicationCalling Make a callReject a call ››Use a headsetAnswer a call Call an international number››Use options during a voice call ››Use options during a video call››View and dial missed calls ››Use additional featuresIn Menu mode, select Settings → Call → Auto reject Set auto rejectionSet call diverting Use Fixed Dialling Number FDN modeIn Menu mode, select Settings → Call → Call waiting Set call waiting››View call logs LogsMessages Connections → Yes ››Set up an MMS profile››Send a text message ››Send a multimedia message ››Create a folder to manage messages ››View a text or multimedia message››Listen to voice mail messages Select Advanced → Add folder→ Yes ››Send an SOS messageSelect Recipients → Add recipients to open the recipient list Email ››Set up an email account and profileSet up an email account → Compose ››Send an email messageSelect an email profile Connections → Yes››Synchronise emails with the Exchange server In Menu mode, select Email → Accounts → Settings››View an email message → Email accounts → Add account → Exchange ActiveSyncEnter the URL of the Exchange server MessengerEnter your password for the Exchange ChatON Social Hub››Capture a photo EntertainmentCamera 8 Number of photos you can take according to available memory Select → Smile shot ››Capture a photo in Smile shot mode››Capture a panoramic photo Select the length of the delay before the ››Capture a photo in Night mode››Customise camera settings In Menu mode, select Camera. Select → Nightthe web. To avoid this, deactivate ››Record a videoYour location may appear on your Select to stop recording. The video is saved automatically ››Customise camcorder settings Videos ››Play a videoGallery Supported file formatsSelect a folder → a video with the icon to play ››View a photoPlay a video ››Add music files to your device Music››Play a slideshow ››Play musicPage Select Playlists → Music Hub››Create a playlist FM radio ››Listen to the FM radio››Record a song from the FM radio ››Add a radio station to the favourites list ››Customise FM radio settings››Save a radio station automatically Set the FM radio to automatically turn››Play games or launch applications Java››Download games and applications ››Create a contact Personal informationContacts Select Add to Contacts → Create contact››Find a contact ››Set a favourite number››Copy contacts from or to the SIM or USIM card ››Create a group of contacts››Import or export contacts → Memory card››View events Calendar››Create an event ››Create a task ››Stop an event alarmTask ››View tasks››Create a memo MemoVoice recorder ››View memos››Play a voice memo When you are finished, select Stop. Your memo is saved automatically››Customise voice recorder settings for MMSConnections → Yes ››Set up an internet profileInternet ››Browse web pages ››Bookmark your favourite web pages Samsung Apps ››Start synchronisation ››Set up a synchronisation profileSynchronise YouTube Connectivity Bluetooth››Turn on the Bluetooth wireless feature → Always on››Find and pair with other Bluetooth-enabled devices ››Send data using the Bluetooth wireless feature››Activate the WLAN feature Wi-Fi››Receive data using the Bluetooth wireless feature ››Find and connect to a WLAN ››Customise the connection profile››Connect to a WLAN device directly Setup WPS››Connect to a WLAN using a Wi-Fi Protected Connect your device to another deviceReceive data via a WLAN ››Customise DLNA settings for sharing media filesAllShare 2 Select My device ››Play your files on another DLNA-enabled device››Play files of one device on the other device Select Remote devicepreserve battery power and allow only Mobile network sharinguse your mobile device as a wireless Block other devices from locating your››Activate the GPS feature PC connections ››Use the mobile networks for location serviceIn Menu mode, select Settings → Location → My position ››Enhance the GPS functionality››Connect with Samsung Kies ››Connect as a mass storage device››Use your device as a wireless modem VPN connectionsIn Menu mode, select Settings → Connectivity → VPN ››Set up VPN connectionsIn Menu mode, select Settings → Connectivity → VPN → New ››Connect to a private networkCalculator ››Set a new alarmTools ClockCreate a world clock ››Stop an alarm››Delete an alarm ››Use the stopwatch››Supported file formats ››Use the count-down timerMy files ››View a file Select More → Set as → Wallpaper → Set ››Set an image as your wallpaper››Set a sound clip as your ringtone ››View the information at a later time ››Activate or deactivate the NFC feature››Read information from an NFC tag ››Write information to NFC tagsSIM applications Voice commands››Make a purchase with the NFC feature Flight mode SettingsAccess the Settings menu NetworkBluetooth LocationConnectivity Visible Set your device to be visible to other Bluetooth devicesNotification SoundDisplay ››Language General››Date and time ››Voice input and output ››Motions ››Accessibility››Installation location ››Memory››Security ››Usage››Horizontal calibration ››Licences ››Software update››About phone Notification ››ResetAccounts CallMessages ››Alert repetition››Text messages Email ››Multimedia messages››Email accounts ››Sending options ››Receiving optionsContacts ››Block emails››Threaded list CalendarInternet Import from memory card Import memos from the memory cardMemo Gallery Music playerCommunities’upload Samsung AppsSettings SearchActivate or deactivate the NFC feature. p Select the types of items to include in your searchTroubleshooting Your device displays network or service error messagesIncoming calls are not connected Calls are being droppedOutgoing calls are not connected The touch screen responds slowly or improperlyWhen dialling from contacts, the call is not connected The device beeps and the battery icon flashesThe battery does not charge properly or the device turns off Others cannot hear you speaking on a callYour device is hot to the touch Error messages appear when launching the cameraError messages appear when launching the FM radio Your device freezes or has fatal errors Another Bluetooth device is not locatedA connection is not established when you connect the device to a PC Error messages appear when opening music filesDo not use damaged power cords or plugs, or loose electrical sockets Safety precautionsWarning Prevent electric shock, fire, and explosion Do not bend or damage the power cordDo not use your device near other electronic devices Turn off your device where prohibitedProtect the device, batteries, and chargers from damage Do not use your device near a pacemakerTurn off your device when in an aircraft Turn off the device in potentially explosive environmentsDo not use or store your device in dusty, dirty areas Proper care and use of your mobile deviceKeep your device dry Do not drop your device or cause impacts to your device Do not store your device on slopesDo not store your device near magnetic fields Do not bite or suck on the device or the battery Use caution when exposed to flashing lightsEnsure maximum battery and charger life Reduce the risk of repetitive motion injuriesUse caution when using the device while walking or moving When speaking on the deviceProtect your hearing and ears when using a headset Do not disassemble, modify, or repair your deviceAllow only qualified personnel to service your device When cleaning your deviceInstall mobile devices and equipment with caution Do not use the device if the screen is cracked or brokenKeep your personal and important data safe Specific Absorption Rate SAR certification informationEnsure access to emergency services Do not distribute copyright-protected materialCorrect disposal of this product Correct disposal of batteries in this productDisclaimer Safety precautionsIndex downloads near field communication settingstimer PC connectionsanswering 37 making 36 using options activating finding and connecting to networks using WPS adding bookmarks 78 browsing web pages 77 setting profiles answering 37 making 36 using options Page Declaration of Conformity R&TTE GSM WCDMA Wi-Fi Mobile Phone GT-S5380To install Kies PC Sync Refer to the Kies help for more information