Troubleshooting

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

Password: When the device lock feature is enabled, you must enter the password you set for the device.

PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.

PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.

PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For details, contact your service provider.

Your device displays network or service error messages

When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again.

You cannot access some options without a subscription. Contact your service provider for more details.

The touch screen responds slowly or improperly

If your device has a touch screen and the touch screen is not responding properly, try the following:

Remove any protective covers from the touch screen. Protective covers may prevent the device from recognising your inputs and are not recommended for touch screen devices.

Ensure that your hands are clean and dry when tapping the touch screen.

Restart your device to clear any temporary software bugs.

Ensure that your device software is upgraded to the latest version.

If the touch screen is scratched or damaged, take it to your local Samsung Service Centre.

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Samsung GT-S6012BBASER, GT-S6012BBASEB manual Troubleshooting, Your device displays network or service error messages

GT-S6012ZYASER, GT-S6012RWASEB, GT-S6012ZYASEB, GT-S6012BBASEB, GT-S6012RWAEUR specifications

The Samsung GT-S6012 is part of the Galaxy Core series, a lineup that has garnered attention for its blend of affordability and functionality. Its various models, including the GT-S6012RWASER, GT-S6012BBAEUR, GT-S6012BBASER, and GT-S6012RWAEUR, offer users a reliable smartphone experience with several appealing features and technologies.

One of the main features of the Samsung GT-S6012 is its dual-SIM capability, allowing users to manage two separate mobile networks from a single device. This functionality is particularly useful for individuals who travel frequently or wish to balance personal and professional contacts.

The device is designed with a 4.3-inch display, providing a comfortable viewing experience for everyday tasks such as browsing the web, checking emails, or watching videos. The screen supports a resolution of 480 x 800 pixels, which, while not cutting-edge by today’s standards, offers decent clarity and color reproduction for its price range.

Powered by a 1.2 GHz dual-core processor, the GT-S6012 manages to perform adequately for routine applications. Coupled with 1 GB of RAM, users can expect smooth multitasking abilities for basic apps and activities. The device runs on the Android operating system, specifically Android 4.1 Jelly Bean, offering a user-friendly interface and access to the Google Play Store for a variety of applications.

In terms of storage, the GT-S6012 comes with 8 GB of internal memory, which can be expanded via microSD cards, allowing users to store music, photos, and other media without worrying about space constraints. The 5 MP rear camera is another notable feature, allowing users to capture decent photographs, while a VGA front camera provides basic functionality for video calls.

Battery life is a strong point for the GT-S6012, thanks to its removable 1800 mAh battery. This ensures that users can rely on their smartphones throughout the day without frequent recharging.

Overall, the Samsung GT-S6012 series is aimed at budget-conscious consumers looking for a functional smartphone. Its combination of dual-SIM support, adequate processing power, expandable storage, and satisfactory camera performance makes it a suitable choice for users who prioritize practicality over high-end features. As the mobile landscape evolves, the GT-S6012 remains a testament to Samsung's commitment to delivering value for money in their product offerings.