Troubleshooting | Samsung GT I8000 guide

Troubleshooting

If you have trouble with your device, try these procedures before you contact a service professional.

When you turn on your device, the following messages may appear:

Message	Try this to solve the problem:
The SIM card is	Ensure that the SIM or USIM card is installed
missing.	correctly.

	When using the device for the first time or when
	the PIN requirement feature is enabled, you must
Enter PIN.	enter the PIN supplied with the SIM or USIM card.
	To disable the PIN requirement feature, tap Start
	> Settings > Basic Settings tab > Security > SIM
	PIN, and then tap	next to Require PIN when
	phone is used.

SIM card	Your SIM or USIM card is blocked, usually as a
	result of entering your PIN incorrectly several
blocked.	times. You must enter the PUK supplied by your
	service provider.

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Samsung GT I8000 user manual Troubleshooting

Contents

GT-I8000 Read me first Instructional icons Copyrights and trademarks About Divx Video About Divx VIDEO-ON-DEMAND Contents 103 Personal productivity 124 144149 162 Unpack Stereo headset PC data cable Get to know your device Front view Rear view Keys Key Function Icons Icon Function New voice mail message Insert the SIM or Usim card and battery Remove the battery cover Insert the SIM or Usim cardAssemble and prepare your device Charge battery Insert the battery Replace the battery cover Insert a memory card optional Remove the battery cover Unlock the memory card holder Close the memory card holder Lock the memory card holder Replace the battery cover Attach a hand strap optional Activate Sleep mode Turn on your device for first timeLock external keys and touch screen Press and hold to turn on your device Use the touch screen Use the Cube launcher Disable wireless functions To enable wireless functions, repeat steps 1-3 above Reset the device Customise your device Change your theme or background image Tap Done When you are finished, tap OK Add or remove items on the Today screen Adjust the system volume Activate Etiquette pause Use Widgets Open the toolbar Widget Function Drag the widgets to the Today screen Open the toolbar Customise widgets Work with applications Open applications or foldersOrganise applications Press the Menu key Tap Edit Switch applications Tap a thumbnail to switch to the corresponding applicationClose applications Tap Save Access the help system Enter text Enter text with Block Recognizer Enter text with the keyboard Enter text with Letter Recognizer Enter text with Samsung Keypad Enter text with Transcriber Tap To Work with contacts Create a new Outlook or SIM contact card Search for a contact card Copy or move contact cards Organise your contacts into categories Assign a speed dial number to a contact card Assign a photo to a contact cardTap New and select a contact Dialling Assign a ringtone to a contact card Calling Make a callMake a call from Phonebook Adjust the call volume Answer a callReject a call Access the call log Call an international number Messaging Send a text messageLearn to use messaging functions Send a multimedia message Send an email message View messages Add an email account Camera Capture a photo Adjust Camera settings View a photoFrom the viewfinder, tap Scroll to the photo you want Icon Function Record a video Adjust Camcorder settings From the viewfinder, tap an icon and then tap a settingPlay a video Capture photos in Smile shot mode Press the Camera keyRotate the device anti-clockwise to the landscape Orientation Create a photo mosaic Key to capture the first shot Capture panoramic photos Page Capture photos in Action shot mode Camera key to capture the first shotCaptures the next photo automatically Page Media Player Add music files to your device Update the library Play music or video files During playback, use the following controls Create a playlist Add files to a playlist Photo Start a slideshowLearn to view photos and slideshows Tap Start Photo Digital Frame View slideshows with background musicTo end the slideshow, tap the screen Tap Select Save radio stations by automatic tuning FM RadioListen to the FM radio You can listen to your favourite stations with FM radio Save radio stations manually Select a stationRecord the FM radio Video Editor Create a storyboardTap Start Video Editor Tap Storyboard Add pre-recorded audio to a video Customise the storyboard as desired by tappingInformation about customising storyboards Tap To preview the video To save the video Orientation Select Music movie Select a style and tap Delete images or tapEnter a video title and tap Done Auto-crop a video 14 Tap Tap to preview the video Tap to save the video 17 Tap Games Java Install ActiveSync on your computer ActiveSync Connect your device to a computer Synchronise your data Add an Exchange server Change the synchronisation schedule Configure a server Smart SyncTap Start Smart Sync Tap Next Enter the server ID if necessary Tap Server Test Configure a proxy server Tap Start Smart Sync Tap Menu Options UpdateSet the synchronisation schedule Tap Start Smart Sync Tap Sync start Set an alarm Clock Stop an alarm Schedule an anniversary Create a world clock Use the stopwatch Schedule Create a calendar event Change the calendar view Stop an event reminderTap Start Schedule Tap a tab to change the calendar view Create a note Create a sketchUse Notes to create memos, sketches, and recordings Tap Start Notes Memo To edit the sketch, tap Menu Draw Recorder Record a voice memoListen to a voice memo Use Recorder to record, listen to, and send voice memos Tasks Create a taskUse Tasks to create to-do lists and reminders Tap Start Tasks Tap Menu New Task Calculator Mark a task as completedEnter details for the task Page Unit Converter Select the unit of measure to convert Smart Reader Capture images of business cards or documents Translate text Press the Camera key to capture the imageTap Save Tap OK View captured images Draw a rectangle over the area you want to translate TapScroll left or right to an image Tap the data you want to access Search inside the device Search on the web Web browsing with Opera Browse the web 104 Bookmark your favourite pages Rich Internet Search Widget Streaming Player Stream media from the internet Midomi Search for song information by singing or humming the song Tap Start Midomi Tap the Grab tab if necessary RSS Reader Subscribe to RSS feeds Update and read RSS feeds Tap Start RSS Reader Tap a category a feed Tap Update Podcast Subscribe to PodcastsTap Done Tap a headline and a link Use Podcast to search for, download, and listen to podcasts Download and play podcasts Update your podcast library QIK Sign up for a new account Sign in to QIK Stream live video to your friends and familySign in to the QIK website Tap 117 Communities Upload photos Upload photos at a later time Upload reservation Select other options if necessary Tap Done 120 Page Marketplace Microsoft My Phone Remote Desktop Mobile Connect to the internet or your network Connect to the internet Connect to work End a connection 127 Find the active network connection Use Internet Sharing Connect to an external GPS receiver Turn on your external GPS receiver Update the GPS functionality 131 Bluetooth Turn on the Bluetooth wireless feature Change Bluetooth device names Tap Send data via the Bluetooth wireless feature Receive data via the Bluetooth wireless feature Activate the smart pairing option Wi-Fi Activate and connect to a Wlan Create a new Wi-Fi connection Connected Home Play files with another deviceTap Next if necessary Tap Finish 140 Play files from one device to the other device Select a player-the one that will play the media files Download files to your device Delete files Troubleshooting You forgot a security code, PIN, or PUK Your display shows white linesYou enter a number, but the call is not dialled You select a contact to call, but the call is not dialled Another caller cannot hear you speakingSound quality of a call is poor Your device is hot to the touch Your device cannot connect to the internet You cannot find a Bluetooth-enabled device You cannot listen to music on a remote Bluetooth headset Keep your device away from small children and pets Protect your hearing Install mobile devices and equipment with caution Handle and dispose of batteries and chargers with care Avoid interference with pacemakers Turn off the device in potentially explosive environmentsReduce the risk of repetitive motion injuries Follow all safety warnings and regulations Use only Samsung-approved accessoriesDo not use the device if the screen is cracked or broken Drive safely at all times Turn off the device near medical equipment Protect batteries and chargers from damage Handle your device carefully and sensibly Allow only qualified personnel to service your device Avoid interference with other electronic devicesUse your device in the normal position Ensure maximum battery and charger life Handle SIM cards and memory cards with care Ensure access to emergency services Specific Absorption Rate SAR certification information Correct disposal of this product Waste Electrical & Electronic Equipment Correct disposal of batteries in this product Disclaimer 160 161 Alarm BatteryBluetooth ActiveSync Connected Home Contacts ConverterCube launcher Digital Frame Etiquette pause Exchange Server FM radio Recorder Remote Desktop Mobile Reset Rich Internet Memo Memory card MessagingMicrosoft My Phone Midomi Opera Stopwatch Streaming Player Task Switcher Tasks RSS Reader Samsung Application Store ScheduleSIM card Sketches Smart Reader Smart Search Smart Sync Volume Wi-Fi World clockUsim card Video Editor Videos Widgets Declaration of Conformity R&TTE World Wide Web Code No.GH68-25979A