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Troubleshooting
Adjusting the image during recording
Symptom Explanation/Solution
Focus does not adjust automatically.
Set Focus to Auto. ¬page 58
The recording conditions are not suitable for auto focus.
Adjust the focus manually. ¬page 58
The lens is dusty on the surface. Clear the lens and check the focus.
You are recording in a dark place. Increase the brightness.
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The image appears too bright or flickering, or
changes in color.
This occurs when recording images under a fluorescent lamp, sodium lamp, or mercury lamp. Cancel
iSCENE to minimize these phenomena. ¬page 52
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Playback on your camcorder
Symptom Explanation/Solution
The video does not play back.
Press the [MODE] button to set the video playback mode.
Image files recorded on another camcorder may not play back on your camcorder.
Check out memory card compatibility. ¬page 31
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The Skip or Search function does not work properly. If the temperature inside the camcorder is too high, it cannot function properly.
Turn the camcorder off, wait for a few moments, and then turn it on again.
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Playback is interrupted unexpectedly. Check if the power adaptor or battery is properly connected and stable.•
You cannot hear sound when playing back a Time
Lapse recording. The Time Lapse REC function does not record sound.•
Photos stored on a storage media do not appear in
the actual size. Photos recorded on other devices may not appear at actual size. This is not an error.•
Playback on other devices (TV, etc.)
Symptom Explanation/Solution
You cannot view the image or hear the sound on the
connected device.
Connect the audio line of the Audio/Video cable jack to your camcorder and the connected device (TV,
DVD recorder, etc). (Red color- right, White color- left)
The Audio/Video cable jack or micro HDMI cable jack is not connected properly. Make sure that the
Audio/Video cable jack or micro HDMI cable jack is connected to the proper jack. ¬page 81
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You cannot dub correctly using the HDMI cable. You cannot dub images using the HDMI cable.•