Samsung HMX-M20BP/XER, HMX-M20SP/EDC, HMX-M20BP/EDC manual Power, 134

warning indicators and messages

TROUBLESHOOTING

Before contacting a Samsung authorized service centre, perform the following simple checks. They may save your time and expense of an unnecessary call.

		Power
		Symptom	Explanation/Solution
			•	The battery pack may not be installed on your camcorder. Insert a battery pack to
				the camcorder.
		The camcorder does not turn on.	•	The inserted battery pack may be discharged.
				Charge the battery pack or replace it with a charged one.
			•	If you use the AC power adaptor, make sure it is properly connected to a wall outlet.
			•	Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes,
		The power turns off automatically.		the camcorder is automatically turned off (“Auto Power Off”). To disable this
				option, change the setting of “Auto Power Off” to “Off.” page 100
			•
				The battery pack is almost exhausted. Charge the battery pack or replace it with a charged one.
		Power cannot be turned off.	•	Remove the battery pack or unplug AC power adaptor, and connect the power
				supply to the camcorder again before turning it on.
		The battery pack is quickly	•	The temperature is too low.
			•	The battery pack is not fully charged. Charge the battery pack again.
		discharged.
			•	The battery pack reached its lifespan and cannot be recharged. Use another battery pack.
	Storage Media
		Symptom	Explanation/Solution
		Memory card functions are not	•	Insert a memory card into your camcorder properly. page 35
			•	If you use a memory card formatted on a computer, format it again directly on your
		operable.
				camcorder.	page 98
			•	Release the lock on the write-protect tab of the memory card (SDHC/SD memory
		Image cannot be moved or deleted.		card), if any.	page 36
			•	You cannot move or delete the protected images. Release the protection of the
				image on the device. page 112
			•	Release the lock on the write-protect tab of the memory card (SDHC/SD memory
		You cannot format the memory card.		card), if any.	page 36
			•	The memory card is not supported on your camcorder or card has some problems.
			•	The file may be corrupted.
		The data file name is not indicated	•	The file format is not supported by your camcorder.
		correctly.	•	Only the file name is displayed if the directory structure complies with the
				international standard.
	Display
		Symptom	Explanation/Solution
		The TV screen or LCD display has	•	It can occur when recording or viewing a 16:9-ratio image on a 4:3-ratio TV, or vice
		distorted images or has stripes at the
		top/ bottom or on the left/right.		versa. For more details, see the display specification. page 121
		Unknown image appears on the LCD	•	The camcorder is in Demo mode. If you do not want to see Demo image, change
		screen.		the setting “Demo” to “Off.” page 104
		Unknown indicator appears on the	•	A warning indicator or message appears on the screen. pages 131~133
		screen.
		The afterimage remains on the LCD	•	This occurs if you disconnect the AC power adaptor or remove the battery pack
134		screen.		before turning the power off.
		The image on the LCD screen looks	•	Ambient light too bright. Adjust the brightness and angle of LCD.
		dark.	•	Use LCD enhancer function.