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Appendixes
Troubleshooting

Warning icons and messages

Problems may occur because of the following reasons. Check the information and take corrective action.

Battery

Message Icon Informs that... Action
Low Battery -The battery is almost discharged. • Replace with a charged battery or connect the AC
power adaptor.
Check authenticity
of the battery. -The battery cannot pass authenticity check.
• Check whether the battery is authentic. If not,
change to an authentic Samsung battery.
• We recommend you use only genuine Samsung
batteries in this camcorder.

Storage media

Message Icon Informs that... Action
Insert Card There is no memory card inserted in the memory card
slot. • Insert a memory card.
Card Full There is not enough space to record on the memory
card.
• Delete unnecessary files from the memory card.
• Back-up files to a PC or another storage media,
and then delete unneeded files.
• Replace the memory card with another card that
has enough free space.
Card Locked The write protection tab on an SD or SDHC card has
been set to lock. • Release the write protection tab.
Before contacting a Samsung authorised service centre, perform the following simple checks.
They may save you the time and expense of an unnecessary call.