Troubleshooting
118
Appendixes
Adjusting the image during recording
Symptom Explanation/Solution
Image’s colour balance is not natural. • The white balance is incorrect. Set the proper White Balance. page 45
A subject passing quickly through the frame
appears distorted.
• This is called the focal plane phenomenon. This is not a malfunction. Because of the way
the image device (CMOS sensor) reads out video signals, a subject passing through a frame
rapidly may appear to bend, depending on the recording conditions.
Playback on your camcorder
Symptom Explanation/Solution
Playback (playback/pause) function does not
work.
• Image files recorded using another device may not play back on your camcorder.
• Check memory card compatibility. page 17
Photo images stored on a storage media are
not displayed in the actual size.
• Photo images recorded on other devices may not appear in their actual size. This is not an
error.
Playback is interrupted unexpectedly. • Check if the AC power adaptor or battery back is properly connected and secure.
Playback on other devices (TV, etc.)
Symptom Explanation/Solution
You cannot view the image on or hear the
sound from the connected device. • Make sure that the connection cable is connected to the proper jack.
The image appears distorted on a TV. •This phenomenon is caused by connecting to a TV with 4:3 aspect ratio.
You cannot view the image on or hear the
sound from a TV connected using the HDMI
cable.
• The camcorder cannot output Images from the HDMI jack if the material is copyright
protected.