Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

• CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 8.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PRO LOGIC II" by pressing

 

PL II (Dolby Pro Logic II) on the remote

 

control to use all six speakers.

 

 

 

 

 

Dolby Digital 7.1 CH Surround

• Is there "Dolby Digital 7.1 CH" mark on the disc? Dolby Digital 7.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 7.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 7.1-CH in the information

 

display?

 

 

 

 

 

The remote control does not work.

• Is the remote control being operated within its operational angle and distance ranges?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

 

 

selected.

 

 

 

 

 

 

 

06 Other information

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Samsung HT-C6730W/XAA, HT-C6730W/XEF manual Other information, Troubleshooting
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HT-C6730W/XAA, HT-C6730W/XEF specifications

The Samsung HT-C6730W is a home theater system that seamlessly blends advanced technology with user-friendly functionality, delivering a cinematic experience from the comfort of your living room. This model is available in various versions, including HT-C6730W/EDC, HT-C6730W/XEF, and HT-C6730W/XAA, catering to different regional markets while maintaining the same core features and performance capabilities.

One of the standout attributes of the HT-C6730W is its 7.1 channel surround sound system. This feature immerses viewers in rich audio, creating a true cinematic ambiance. The system incorporates a powerful subwoofer and multiple satellite speakers, which ensures that every explosion and whisper resonates with clarity and depth. With a maximum output power of 1,000 watts, the HT-C6730W is capable of filling even larger rooms with high-quality sound.

The HT-C6730W also showcases Samsung's Smart Hub technology, allowing users to access a wide array of streaming services and applications. Whether it's catching up on your favorite series or streaming music, the Smart Hub provides a user-friendly interface that simplifies navigation. Additionally, the system is equipped with a Blu-ray player, which enhances movie nights with the ability to play 3D Blu-ray discs, providing stunning visuals that elevate the viewing experience.

For those who prioritize connectivity, the system supports wireless streaming through Bluetooth technology, enabling quick pairing with other devices such as smartphones and tablets. This wireless capability eliminates the hassle of tangled cords and enhances the overall, uncluttered aesthetic of your entertainment setup.

Furthermore, the HT-C6730W supports various media formats, ensuring versatility for different content types. The USB port allows for direct playback of multimedia files from external drives, while the HDMI output ensures that the best quality video and audio are relayed to your TV or projector.

Overall, the Samsung HT-C6730W series represents a powerful home theater solution with its comprehensive features, including immersive surround sound, streaming capabilities, and elegant design. Ideal for both movie enthusiasts and casual viewers, this system promises to enhance the home entertainment experience significantly.
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