Samsung HT-H7500WM/XN Symptom Check/Remedy Remote control does, Changed, Product is not, Values

Appendix

	Symptom		Check/Remedy
The remote control does		•	Are you operating the remote within its operational range and within the proper
not work.		•	angle relative to the sensor?
			Are the batteries drained?
•	The disc is rotating but	•	Is the TV power on?
•	there is no picture.	•	Are the video cables connected properly?
	Picture quality is poor	•	Is the disc dirty or damaged?
	and the picture is	•	A poorly manufactured disc may not be playable.
	shaking.
Audio language and		• The Audio Language and subtitle functions will not work if the disc does not
subtitles do not work.			contain them.
The menu screen does		• Are you using a disc that does not contain menus?
not appear even when you
select the menu function.
The aspect ratio cannot be		•	You can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter Box mode, or 4:3
changed.			Pan-Scan mode, but 4:3 Blu-ray/DVD discs are played in 4:3 mode only. Refer to
			the Blu-ray Disc jacket, and then select the appropriate function.
•	The product is not	•	Press and hold the remote control's e(EXIT) button for 5 seconds in STANDBY
	working.		mode. This will reset the unit.
	(Example: The power		- Using the RESET function will erase all stored settings.
	goes off or you hear a		Do not use this function unless necessary.
	strange noise.)

•The Product is not working normally.

You have forgotten the	•	With no disc in the product, press and hold the product's @ button for longer than
rating level password.		5 seconds. INIT appears on the display and all settings will return to their default
		values.
		- Using the RESET function will erase all stored settings.
			Do not use this function unless necessary.
Can't receive radio	•	Is the antenna connected properly?
broadcasts.	•	If the antenna's input signal is weak, install an external FM antenna in an area with
		good reception.
While listening to TV audio	• If you press the OPEN/CLOSE ^ button while listening to TV audio using the
through the product, there		D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and the TV
is no sound.		audio is muted.
"Not Available" appears on	•	The features or action cannot be completed at this time because:
screen.		1.	The Blu-ray/DVD disc's software restricts it.
		2.	The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)
		3.	The feature is not available at the moment.
		4.	You’ve requested a title or chapter number or search time that is out of range.

If the HDMI output is set to a resolution your TV cannot support (for example, 1080p), you may not see a picture on your TV.

•Press and hold the @ button on front panel for more than 5 seconds with no disc in the product. All settings will revert to their factory settings.

60 - English