Symptom

Check/Remedy

 

 

Dolby Digital 5.1 CH

● Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround

Surround Sound is not

Sound is produced only if the disc is recorded with 5.1 channel sound.

produced.

● Is the audio language correctly set to Dolby Digital 5.1-CH in the information

 

display?

 

 

The remote control does not

● Are you operating the remote within its operational range and within the proper

work.

angle relative to the sensor?

 

● Are the batteries drained?

 

● Have you selected the correct mode? Press the function button to change the

 

mode (BD/DVD, D. IN, AUX, etc.)

 

 

● The disc is rotating but

● Is the TV power on?

there is no picture.

● Are the video cables connected properly?

●Picture quality is poor and ● Is the disc dirty or damaged?

the picture is shaking.

● A poorly manufactured disc may not be playable.

 

 

Audio language and subtitles

● The Audio Language and subtitle functions will not work if the disc does not

do not work.

contain multiple language sound tracks or subtitles.

 

 

The menu screen does not

● Are you using a disc that does not contain menus?

appear even when you select

 

the menu function.

 

 

 

The aspect ratio cannot be

● The home cinema can play 16:9 Blu-ray/DVD discs in 16:9 Full mode, 4:3 Letter

changed.

Box mode, or 4:3 Pan-Scan mode, but plays 4:3 Blu-ray/DVD discs in 4:3 mode

 

only. Refer to the Blu-ray Disc jacket, and then select the appropriate aspect ratio.

 

 

● The product is not

● Press and hold the remote control's 5 button for 5 seconds in STANDBY mode.

working.

This will reset the unit.

(Example: The power goes

- Using the RESET function will erase all stored settings.

off or you hear a strange

Do not use this function unless necessary.

noise.)

 

● The Product is not

 

working normally.

 

 

 

You have forgotten the

● With no disc in the product, press and hold the product's 5 button for longer

rating level password.

than 5 seconds. INIT appears on the display and all settings will return to their

 

default values.

 

- Using the RESET function will erase all stored settings.

 

Do not use this function unless necessary.

 

 

Can't receive radio

● Is the antenna connected properly?

broadcasts.

● If the antenna's input signal is weak, install an external FM antenna in an area

 

with good reception.

 

 

There is no sound when

● If you press the ^ button while listening to TV audio using the D. IN or AUX

you try to listen to TV audio

functions, the Blu-ray/DVD disc functions are turned on and the TV audio is

through the home cinema

muted.

speakers.

 

 

 

Appendix

47 - English

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Samsung HT-J5500/XE Symptom Check/Remedy Dolby Digital 5.1 CH, Surround Sound is not, Produced, Work, Disc is rotating but
Page 46 Page 48

HT-J5500/EN, HT-J5550W/ZF, HT-J5550W/EN, HT-J5550W/XE, HT-J5500/ZF specifications

The Samsung HT-J5500 and HT-J5550W series are part of Samsung's home theater system lineup, designed to deliver an immersive audio experience alongside high-quality video. These systems incorporate advanced technologies and features that cater to various entertainment needs, making them ideal for both movie enthusiasts and casual viewers alike.

One of the standout features of the HT-J5500/XE and its variants like HT-J5500/ZF is the powerful 5.1 surround sound system. This multi-channel setup includes a receiver, a subwoofer, and multiple speakers that work together to create a rich audio experience. The result is an enveloping sound that brings movies, music, and games to life, allowing users to enjoy every detail of their favorite media.

The HT-J5550W, which is part of the same family, adds the convenience of wireless capabilities, thanks to its wireless rear speakers. This eliminates the need for cumbersome cable runs throughout the room and allows for greater flexibility in speaker placement. The wireless feature complements the system's overall sleek design, making it a stylish addition to any home theater setup.

Another notable characteristic of these systems is their compatibility with various high-definition audio formats. The inclusion of Dolby Digital and DTS technologies ensures that users can experience high-fidelity sound that accurately represents the audio as the creators intended. The built-in Smart Hub provides access to a wide range of streaming services, allowing users to effortlessly enjoy their favorite content from platforms like Netflix, YouTube, and more.

Furthermore, the HT-J5500 and HT-J5550W are equipped with Samsung's proprietary technologies, such as Smart Sound Technology, which automatically adjusts the sound settings based on the content being watched. This feature is particularly beneficial for users who switch frequently between different types of media, as it optimizes the audio for a consistent listening experience.

In addition to its audio capabilities, the systems also support various video formats, ensuring compatibility with modern TVs and projectors. Users can connect their devices through HDMI, USB, or even through an optical input, providing flexibility in how they set up their entertainment systems.

In summary, the Samsung HT-J5500/XE, HT-J5500/ZF, HT-J5550W/XE, HT-J5550W/EN, and HT-J5550W/ZF models are formidable home theater systems that combine high-quality audio, advanced features, and user-friendly technology. They cater to a wide range of entertainment needs and are designed to elevate the home viewing experience with stunning sound and convenient connectivity options.
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