Before Calling for Service

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.

Symptom

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disc tray does not open.

Is the power cord plugged securely into the outlet?

 

Turn off the power and then turn it back on.

 

 

 

 

 

 

 

 

 

Playback does not start.

Check the region number of the DVD.

DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this DVD

 

player.

 

Make sure that the rating level is correct.

 

 

 

 

 

 

 

 

 

Playback does not start

Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is pressed.

Wipe the disc clean.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Sound is not produced.

No sound is heard during fast playback, slow playback, and step

motion playback.

 

Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

Is the disc severely damaged?

 

 

 

 

 

 

 

 

 

Sound can be heard only

When listening to a CD or radio, sound is output to the front

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

 

 

 

 

 

 

 

from a few speakers and

(Dolby Pro Logic II) on the remote control to use all six speakers.

not all six.

Make sure that the DVD disc is 5.1-CH compatible.

If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

center speaker and the front left and right speakers. Set C, SL,

 

and SR to SMALL.

 

 

 

 

 

 

 

 

 

Picture does not appear, sound

Was the DVD player suddenly moved from a cold place to a warm

is not produced, or the disc

one? When condensation forms inside the player, remove the disc

and let the player stand for 1 or 2 hours with the power on.

tray opens 2 to 5 seconds later.

(You can use the player again after condensation disappears.)

 

 

 

 

 

 

 

 

 

Dolby Digital 5.1 CH

Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1

CH Surround Sound is produced only if the disc is recorded with

Surround Sound is not

5.1 channel sound.

produced.

Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in

the information display?

 

 

 

 

 

 

 

 

 

 

The remote control does not

Is the remote control being operated within its operation range of

angle and distance?

work.

Are the batteries exhausted?

Have you selected the mode(TV/DVD) functions of the remote

 

control (TV or DVD) correctly?

 

 

 

 

 

 

 

 

 

ENG

Symptom

 

Check/Remedy

 

 

 

 

 

 

 

 

 

 

 

 

• Disc is rotating but no

Is the TV power on?

picture is produced.

Are the video cables connected properly?

 

 

 

 

• Picture quality is poor and

Is the disc dirty or damaged?

A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

 

 

 

Audio language and

Audio language and subtitles will not work for DVDs not containing

subtitles do not work.

 

them. And depending on the disc, they may work differently.

 

 

 

 

 

 

Menu screen does not appear even

Are you using a disc that does not contain menus?

when the menu function is selected.

 

 

 

 

 

 

 

 

 

Aspect ratio cannot be

You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX

 

mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3

changed.

 

ratio only. Refer to the DVD disc jacket and then select the

 

 

appropriate function.

 

 

 

 

 

 

The main unit is not working.

 

 

 

 

 

 

 

 

 

 

Turn off the power and hold the button on the main unit for

(Example: The power goes out or

 

longer than 5 seconds.

strange noise is heard.)

 

 

 

 

 

 

• The DVD player is not

Using the RESET function will erase all stored settings.

working normally.

Do not use this unless necessary.

 

 

 

 

 

While “NO DISC” message appears on the display of main unit, hold

The password for rating

 

the main unit's

 

button for longer than 5 seconds. “INITIALIZE”

 

level has been forgotten.

 

appears on the display and all settings will return to the default values.

 

Press the POWER button.

 

 

Using the RESET function will erase all stored settings.

 

 

Do not use this unless necessary.

 

 

 

 

 

 

 

Can't receive radio

Is the antenna connected properly?

 

 

 

 

 

broadcast.

If the antenna's input signal is weak, install an external FM

 

 

antenna in an area with good reception.

 

 

 

 

 

 

CHECK ANTENNA” is

XM Antenna Connector and the XM Antenna is not properly

 

displayed.

 

connected. Check the connections.

 

 

 

 

 

 

 

 

 

 

 

“ON SIGNAL” is displayed.

Reposition your XM Antenna.

 

 

 

 

 

 

MISCELLANEOUS

“OFF AIR” is displayed.

The selected channel is not currently broadcasting.

 

 

 

 

 

 

Receiving only XM channel

XM Antenna is not activated.

 

0 and channel 1.

Access the website at “http://activate.xmradio.com” with a credit

 

card to sign up.

 

 

 

 

77

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Page 40
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Samsung HT-Q70 instruction manual Before Calling for Service

HT-Q70 specifications

The Samsung HT-Q70 is a home theater system designed to deliver an immersive audio experience that complements high-definition video content. Released as a part of Samsung's lineup of home audio solutions, the HT-Q70 is tailored for users looking to enhance their viewing experience with premium sound quality.

One of the standout features of the HT-Q70 is its 5.1 channel surround sound system. This setup includes front left, front right, center, and rear speakers, along with a powerful subwoofer, allowing users to experience a rich, dynamic soundstage. The system delivers a total output power that ensures clarity and volume, filling the room with an enveloping sound. This configuration is particularly effective for movies, music, and gaming, providing audio that matches visual content in intensity and precision.

The HT-Q70 incorporates several advanced technologies to improve sound quality. One notable feature is Dolby Digital, which creates a multidimensional sound experience by using sophisticated audio encoding. Additionally, the system includes a variety of sound modes that allow users to tailor the audio profile to their preferences. Whether it be enhancing dialogue in films or providing a punchy bass response for music, the HT-Q70 adapts easily to different content types.

Connectivity options enhance the usability of the HT-Q70. With multiple HDMI inputs and outputs, users can easily connect their Blu-ray players, gaming consoles, and streaming devices, making it a versatile hub for all entertainment systems. Moreover, the inclusion of Bluetooth technology allows users to stream music wirelessly from their smartphones or tablets, adding to the convenience of modern living.

In terms of design, the Samsung HT-Q70 features a sleek and modern aesthetic that fits seamlessly into any home decor. Its compact size and elegant finish make it an attractive addition to living rooms or entertainment areas, without taking up too much space.

With its combination of advanced audio technologies, user-friendly connectivity, and stylish design, the Samsung HT-Q70 remains a popular choice for those looking to create a comprehensive home theater experience. It represents significant value for consumers seeking high-quality sound without the complexity of setting up a larger, more intricate audio system. Overall, the HT-Q70 is designed to deliver cinema-like audio, ensuring that users enjoy their favorite media to the fullest.