Manuals / Samsung / TV and Video / Televisions

Samsung HT-TKZ425R/XER, HT-TKZ325R/XER manual Troubleshooting

Models: HT-TKZ325R/XER HT-TKZ425R/XER

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troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Customer Service Centre.

SYMPTOM

 

 

Check/Remedy

 

 

 

 

Disc tray does not open.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on

immediately when the

the surface?

Play/Pause button is pressed.

• Wipe the disc clean.

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and

 

step motion playback.

 

• Are the speakers connected properly? Is the speaker setup

 

correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

Sound can be heard only from a

• When listening to a CD or radio, sound is output to the front

few speakers and not all six.

speakers (L/R) only. Select "PRO LOGIC II" by pressing

 

 

 

PL II (Dolby Pro Logic II) on the remote control to use all

 

 

 

 

six speakers.

 

• Make sure that the DVD disc is 5.1-CH compatible.

 

• If you set C, SL, and SR to NONE in the speaker mode in the

 

audio setup of the setup screen, no sound is heard from the

 

Centre speaker and the rear left and right speakers. Set C,

 

SL, and SR to SMALL.

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby

Sound is not produced.

Digital 5.1 CH Surround Sound is produced only if the disc is

 

recorded with 5.1 channel sound.

 

• Is the audio language correctly set to DOLBY DIGITAL

 

5.1-CH in the information display?

 

 

 

 

The remote control does not

• Is the remote control being operated within its operation

work.

range of angle and distance?

 

• Are the batteries exhausted?

 

• Have you selected the mode(TV/DVD) functions of the

 

remote control (TV or DVD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

 

 

 

 

 

ENG

OUBLESHOOTINGR ●

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Samsung HT-TKZ425R/XER, HT-TKZ325R/XER manual Troubleshooting
Page 78 Page 80

HT-TKZ325R/XER, HT-TKZ425R/XER specifications

The Samsung HT-TKZ425R/XER and the HT-TKZ325R/XER are home theater systems designed to enhance your audio-visual experience. Both models offer a unique combination of powerful sound quality, advanced connectivity features, and sleek designs suitable for any modern living space.

One of the standout features of these systems is their ability to deliver impressive surround sound. The HT-TKZ425R is equipped with a 5.1 channel audio configuration, providing a rich and immersive sound experience ideal for movies, music, and gaming. It is powered by a robust receiver that supports audio decoding formats like Dolby Digital and DTS, ensuring that users get detailed sound reproduction with deep bass and crystal-clear dialogue.

The HT-TKZ325R, while slightly less powerful with a 2.1 channel setup, still manages to deliver a satisfactory audio experience for smaller spaces. Its subwoofer adds an extra layer of depth to the sound, making it suitable for casual movie watching or music listening.

In terms of connectivity, both systems offer versatile options. They come equipped with HDMI inputs, allowing users to connect multiple devices such as Blu-ray players, gaming consoles, and streaming devices. The inclusion of optical and coaxial inputs makes it easy to connect to various other audio sources, ensuring flexibility for a range of setups.

Additionally, Samsung’s proprietary technologies enhance the overall experience. A feature called Digital Sound Processing helps optimize audio output, effectively adjusting the sound according to the specific content being played. This means that whether you are enjoying a concert video or an action-packed blockbuster, the sound quality is always at its best.

Moreover, the Samsung HT-TKZ series supports a variety of media formats, including MP3, WMA, and JPEG. This compatibility allows users to experience music and photos directly from USB devices, making it a multifunctional system. The inclusion of a user-friendly interface and remote control makes navigation between sources and settings seamless.

Both the HT-TKZ425R/XER and the HT-TKZ325R/XER are well-regarded for their build quality, offering durability intended for daily home use. With their intriguing blend of features and technologies, they provide an excellent choice for anyone looking to elevate their home entertainment experience without breaking the bank. Whether you are a movie aficionado or a casual listener, these systems deliver quality sound and functionality tailored to meet modern entertainment needs.