The unit will not turn on. What should I do?

Check if the power cord is plugged into the outlet and connect it properly if it's not.

How to fix sound not producing from the speaker?

Ensure that the unit is properly connected to your TV and adjust the volume accordingly.

Check if the batteries are drained and replace them with new ones. Operate the remote control at a close distance to the main unit.

Before requesting service, please check the following.

Symptom	Check	Remedy

The unit will not turn on.	• Is the power cord plugged	• Connect the power plug to
	into the outlet?	the outlet.

A function does not work when	• Is there static electricity in	• Disconnect the power plug
the button is pressed.	the air?	and connect it again.

Sound is not produced.	• Is the unit properly	• Connect it correctly.
	connected to your TV?	• Press Mute button to cancel
	• Is the Mute function on?	the function.
	• Is the volume set to	• Adjust the volume.
	minimum?

Picture does not appear on a TV	• Is the TV connected	• Connect it correctly.
when the function is selected.	properly?

Remote control does not work.	• Are the batteries drained?	• Replace with new batteries.
	• Is the distance between	• Operate at a close distance.
	remote control and main unit
	too far?

The sound from the left/right	• Are the left/right audio	• Check the left/right channel
channels is reversed.	output cables from the TV	and connect it/them
	connected properly?	correctly.

EnG

● troubleshooting