Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

 

A. A shorted or loose connection in flame

Verify all connections to wiring diagram in manual. Verify

4. Pilot lights but contin-

sensing rod.

connections underneath pilot assembly are tight. Verify

ues to spark, and main

 

flame sense or igniter wires are not grounding out to metal

burner will not ignite.

 

chassis, pilot burner, pilot enclosure or screen if present, or

(If the pilot continues

 

any other metal object.

to spark after the

 

 

B. Poor flame rectification or contaminated

With fixed glass assembly in place, verify that flame is en-

pilot flame has been lit,

flame sensing rod.

gulfing flame sensing rod on left side of pilot hood. Flame

flame rectification has

 

sensing rod should glow shortly after ignition. With a multi-

not occurred.)

 

 

meter, verify that current in series between module and

 

 

 

 

sense lead is at least 0.14 microamps. Verify correct pilot

 

 

orifice is installed and gas inlet is set to pressure specifi-

 

 

cations. Polish flame sensing rod with fine steel wool to

 

 

remove any contaminants that may have accumulated on

 

 

flame sensing rod.

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of ap-

 

 

pliance. Verify that wire harness is firmly connected to the

 

 

module.

 

 

 

 

D. Damaged pilot assembly or contami-

Verify that ceramic insulator around the flame sensing rod

 

nated flame sensing rod.

is not cracked, damaged, or loose. Verify connection from

 

 

flame sensing rod to white sensor wire. Polish flame sens-

 

 

ing rod with fine steel wool to remove any contaminants

 

 

that may have accumulated on flame sensing rod. Verify

 

 

continuity with a multi-meter with ohms set at lowest range.

 

 

Replace pilot if any damage is detected.

 

 

 

5. Appliance lights and

A. A shorted or loose connection in flame

Verify all connections to wiring diagram in manual. Verify

runs for a few minutes

sensing rod.

connections underneath pilot assembly are tight. Verify

and then shuts down

 

flame sense or igniter wires are not grounding out to metal

and/or appliance cycles

 

chassis, pilot burner, pilot enclosure or screen if present, or

on and off.

 

any other metal object.

 

 

 

 

B. Poor flame rectification or contaminated

With fixed glass assembly in place, verify that flame is en-

 

flame sensing rod.

gulfing flame sensing rod on left side of pilot hood. Flame

 

 

sensing rod should glow shortly after ignition. With a multi-

 

 

meter, verify that current in series between module and

 

 

sense lead is at least 0.14 microamps. Verify correct pilot

 

 

orifice is installed and gas inlet is set to pressure specifi-

 

 

cations. Polish flame sensing rod with fine steel wool to

 

 

remove any contaminants that may have accumulated on

 

 

flame sensing rod.

 

 

 

 

C. Logs are set up incorrectly.

Remove and reinstall logs per the log placement

 

 

instructions.

 

 

 

 

D. Damaged pilot assembly or contami-

Verify that ceramic insulator around the flame sensing rod

 

nated flame sensing rod.

is not cracked, damaged, or loose. Verify connection from

 

 

flame sensing rod to white sensor wire. Polish flame sens-

 

 

ing rod with fine steel wool to remove any contaminants

 

 

that may have accumulated on flame sensing rod. Verify

 

 

continuity with a multi-meter with ohms set at lowest range.

 

 

Replace pilot if any damage is detected.

 

 

 

64

Heatilator • HEIR36, HEIR42, HEIR50 • 2285-900 Rev. D • 8/12

Page 64
Image 64
Heatiator HEIR36T, HEIR42H, HEIR42T, HEIR50T, HEIR36H, HEIR50H owner manual Troubleshooting

HEIR50H, HEIR36T, HEIR36H, HEIR50T, HEIR42T specifications

The Heatiator range of heating appliances, including the HEIR36T, HEIR50T, HEIR42H, HEIR42T, and HEIR50H, represents a blend of cutting-edge technology and stylish design, tailored to meet various heating needs in residential spaces. Each model exhibits unique features, yet shares a commitment to efficiency and user-friendliness.

Starting with the HEIR36T, this model is compact yet powerful, making it ideal for smaller living areas. It boasts an efficient heating system that utilizes advanced ceramic heating elements, ensuring rapid warmth. The sleek design is complemented by a digital control panel, allowing users to easily adjust settings for optimal comfort.

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The HEIR42T model shares many of the benefits of the HEIR42H but focuses on a sleek, slim-line design that doesn’t compromise on performance. Ideal for minimalistic interiors, it offers the same advanced heating technology, ensuring efficient warmth without taking up excess space.

Lastly, the HEIR50H is designed for heavy-duty performance, making it the perfect choice for larger areas that require substantial heating power. It features enhanced insulation and expanded heating elements, ensuring that even the coldest rooms achieve a comfortable temperature quickly.

In summary, the Heatiator HEIR series exemplifies innovation in home heating solutions. With various models to choose from, customers can select the unit that best suits their space requirements while benefiting from technologies designed for efficiency and comfort. The digital controls, programmable settings, and modern designs make these heaters both functional and aesthetically pleasing, reinforcing Heatiator's commitment to quality and user satisfaction.