Samsung HW-C770S/EDC, HW-C770S/XEN Product protection function, ASC Error List, Troubleshooting

Models: HW-C700/EDC

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Product protection function

Troubleshooting

Symptom

 

Check

Remedy

 

 

 

 

Can't select Dolby Pro

Is the input signal selected properly?

• Only 2 channel signal can select

Logic llx mode.

 

 

Dolby Pro Logic IIx mode. (ex:Dolby

 

 

 

Digital, PCM, 2 channel analogue

 

 

 

input signal.)

Can't select NEO:6 mode.

• Is the input signal selected properly?

• Use PCM and Analogue input signal.

 

 

 

 

There is no sound when

Is Digital input selected?

• Check whether the DVD player is

playing a DTS encoded

 

 

properly connected and refer to

DVD.

 

 

page 29 to select the digital input.

Product protection function

Heat protection

The protection function will come on if the main unit or power transformer overheats.

" Heat protectionASC Error ListManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual backgroundManual background " will appear in the display .

This function will come on :

-If speaker terminal is shorted

-If speaker cable is shorted

If there is no problem when you turn the unit on again after turning it off, PROTECTION mark will disappear on the display and the unit will work properly.

MIf PROTECTION appears on the display, check whether the speaker terminal is shorted and then turn on the unit again.

ASC Error List

Error No.

VFD Message

Action

 

 

 

E01

HP CONCT

Disconnect the headphones.

E02

NO MIC

Connect the microphone.

 

 

 

E03

NOISY

Take an appropriate action to reduce the surrounding noise.

 

 

 

E04

MIC LEVL

The speaker is too close to the microphone.

Check the distance between speaker and microphone.

 

 

E05

NO FRONT

Check if the front speaker is connected properly.

E07

LEVL OVR

Check the position of each of speaker and microphone.

 

 

 

E08

DIST OVR

The distance between speaker and microphone exceeds the acceptable value.

Check the location of microphone and each speaker.

 

 

E13

TIME OVR

Unplug the power cable and plug it back.

Then, perform ASC again.

 

 

E14

CODE ERR

Unplug the power cable and plug it back.

Then, perform ASC again.

 

 

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Samsung HW-C770S/EDC, HW-C770S/XEN manual Product protection function, ASC Error List, Troubleshooting, Heat protection