Other Information

Troubleshooting

Before requesting service, please check the following.

Symptom

 

Check

 

Remedy

 

 

 

 

 

The unit will not turn on.

Is the power cord plugged into the

Connect the power plug to the

 

 

outlet?

 

outlet.

 

 

 

 

 

A function does not

Is there static electricity in the air?

Disconnect the power plug and

work when the button is

 

 

 

connect it again.

pressed.

 

 

 

 

Sound is not produced.

Are the speakers and external

Connect them correctly.

 

 

components connected properly?

• Press the MUTE button to

 

Is the Mute function on?

 

cancel the function.

 

Is the volume set to minimum?

Adjust the volume.

 

Is the Speaker Size set incorrectly

Refer to pages 36 to select

 

 

to NONE?

 

LARGE, SMALL or YES.

 

 

 

 

 

Picture does not appear

Is the external component

Connect it correctly.

on a TV when the

 

connected properly?

 

 

function is selected.

 

 

 

 

 

 

 

 

 

Remote controller does

Are the batteries drained?

Replace with new batteries.

not work.

Is the distance between remote

Operate at close distance.

 

 

control and main unit too great?

 

 

 

 

 

 

 

The sound from the left/

Are the left/right speaker or left/right

Check the left/right channel and

right channels is

 

input/output cables connected

 

connect it/them correctly.

reversed.

 

properly?

 

 

Can't receive radio

Is FM antenna connected

Connect the antenna correctly.

broadcasts.

 

properly?

If the input strength of antenna

 

 

 

 

signal is weak, install the FM

 

 

 

 

antenna in a place with good

 

 

 

 

reception.

 

 

 

There is no sound from

• Are the surround speakers

• Refer to page 16 to connect

surround speakers.

 

connected properly?

 

them properly.

 

Is SURR (surround) incorrectly set

Refer to page 36 to select

 

 

to NONE in the Speaker Size?

 

LARGE or SMALL.

 

Is surround mode set to stereo?

Refer to pages 49 ~ 51 to select

 

 

 

 

proper Surround Mode.

 

 

 

There is no sound from

• Are the surround back speakers

• Refer to page 16 to connect

surround back

 

connected properly?

 

them properly.

speakers

• Is SBACK (Surround Back) set to

• Refer to page 36 to select

 

 

NONE in the Speaker Size?

 

LARGE or SMALL.

 

• Is Surround Mode set to EX/ES?

• Refer to page 42 to set

 

 

 

 

Surround Mode to EX/ES.

06 Other Information

English 61

HW-D700_D770S_ELS_0609.indd 61

2011-06-09 ￿￿ 5:38:48

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Samsung HW-D700/EN, HW-D770S/EN, HW-D700/XE manual Other Information, Troubleshooting

HW-D700/EN, HW-D700/XE, HW-D770S/EN specifications

The Samsung HW-D770S/EN, HW-D700/XE, and HW-D700/EN soundbars are notable additions to the Samsung audio system lineup, providing a blend of high-quality sound, sleek design, and user-friendly features. These models are specifically engineered to enhance your home entertainment experience, delivering robust audio that complements your TV viewing.

The Samsung HW-D770S/EN model stands out for its impressive sound performance, boasting a total output power of 320 watts. It features a 3.1 channel configuration, which includes a dedicated center channel for clear dialogue and two powerful satellite speakers. This ensures users can enjoy dynamic soundscapes, whether they're watching movies or listening to music. Additionally, the soundbar is equipped with a wireless subwoofer, allowing for deep, booming bass without the clutter of cabling.

Both the HW-D700/XE and HW-D700/EN models feature a sleek and compact design that perfectly fits under most TVs. They are designed to fit seamlessly into any modern living space. With a total output power of up to 300 watts, these models deliver an immersive audio experience, courtesy of their 2.1 channel configuration that includes an integrated subwoofer, providing satisfying sound depth.

One notable technology present in all three models is Samsung's surround sound expansion, which creates a more immersive audio experience by simulating a multi-directional sound environment. This feature is ideal for movie enthusiasts who enjoy being enveloped in sound effects. Furthermore, the soundbars come equipped with Bluetooth connectivity, enabling easy pairing with smartphones, tablets, and other devices for wireless music streaming.

These soundbars also support various audio formats, including Dolby Digital, ensuring compatibility with high-quality soundtracks. Additionally, users can easily adjust audio settings to match their preferences using preset equalizer modes that optimize sound for different types of content, whether it's movies, music, or gaming.

In summary, the Samsung HW-D770S/EN, HW-D700/XE, and HW-D700/EN soundbars are excellent choices for anyone looking to enhance their audio experience at home. With powerful sound, sleek designs, and advanced features like Bluetooth connectivity and surround sound technology, these models offer a versatile solution for all types of audiovisual enjoyment. The combination of modern aesthetics and powerful audio performance makes these soundbars a worthy addition to any home entertainment system.