TROUBLESHOOTING

TROUBLESHOOTING

TROUBLESHOOTING

Before requesting service, please check the following.

The unit will not turn on.

• Is the power cord plugged into the outlet?

¼¼Connect the power plug to the outlet.

 

 

A function does not work when the button is pressed.

• Is there static electricity in the air?

¼¼Disconnect the power plug and connect it again.

 

 

 

 

 

 

Sound is not produced.

 

 

• Is the Mute function on?

¼

(Mute) button to cancel the function.

• Is the volume set to minimum?

¼Press the

¼

 

 

¼Adjust the Volume.

 

 

 

The remote control does not work.

 

 

• Are the batteries drained?

¼¼Replace with new batteries.

• Is the distance between the remote control and main

¼¼Move closer to the unit.

unit too far?

 

 

The TV SoundConnect (TV pairing) failed.

ENG

Does your TV support TV SoundConnect?

Is your TV firmware the latest version?

Does an error occur when connecting?

Reset the TV mode and connect again.

¼¼TV SoundConnect is supported by some Samsung TVs released from 2012 on. Check your TV to see if it supports TV SoundConnect.

¼¼Update your TV with the latest firmware. ¼¼Contact the Samsung call centre.

¼¼Press and hold the p button for 5 seconds to reset the TV SoundConnect connection.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

Your subwoofer may not be connected to the

¼¼Try to connect your subwoofer again.

 

main body of the product.

(See Page 17)

 

 

The subwoofer drones and vibrates noticeably.

 

Try to adjust the vibration of your subwoofer.

¼¼Press the WOOFER button on your remote control to

 

 

adjust its value (between -12, -6 to +6).

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Samsung HW-J7501/UM manual Troubleshooting

HW-J7501/UM specifications

The Samsung HW-J7501/UM is a high-performance soundbar designed to elevate your home entertainment experience. This model stands out not only for its sleek appearance but also for its exceptional audio capabilities, making it a top choice for audiophiles and casual listeners alike.

One of the main features of the HW-J7501/UM is its curved design, which complements Samsung's curved TVs brilliantly. This aesthetic appeal is backed by a solid build quality, ensuring durability while enhancing the overall style of your entertainment setup. The soundbar is equipped with a total power output of 320 watts, delivering robust sound that fills any room.

The HW-J7501/UM incorporates several advanced audio technologies that enhance sound performance. One of its key features is the Dolby Digital technology, which provides a rich surround sound experience by simulating a multi-channel audio environment. This makes it ideal for movies, music, and gaming, as users can enjoy an immersive audio experience that brings content to life.

Additionally, the soundbar features Samsung's proprietary Adaptive Sound technology. This innovation automatically analyzes the content being played and adjusts the sound settings accordingly. This means whether you're watching action-packed movies or softer dialogue-heavy dramas, the soundbar optimizes audio clarity and delivery, ensuring an enjoyable listening experience.

Another significant characteristic of the HW-J7501/UM is its wireless connectivity options. Equipped with Bluetooth technology, it allows users to stream music directly from their smartphones, tablets, or computers without the clutter of cables. This feature enhances convenience, making it easy to listen to your favorite tracks or playlists.

Moreover, the HW-J7501/UM includes a wireless subwoofer that complements the soundbar, delivering deep and impactful bass. The subwoofer's placement flexibility enhances setup options, allowing users to find the perfect position for optimal sound delivery without being tethered by wires.

In terms of connectivity, the soundbar comes with multiple inputs, including HDMI and optical connections, ensuring compatibility with a variety of devices. This versatility enables seamless integration with your home theater system and simplifies setup.

Overall, the Samsung HW-J7501/UM blends style, advanced audio technologies, and user-friendly features, making it a compelling choice for anyone looking to enhance their home audio experience. With its combination of design, functionality, and performance, this soundbar promises to deliver an outstanding listening experience for all types of media.