TROUBLESHOOTING

Before seeking assistance, check the following.

The unit will not turn on.

Is the power cord plugged into the outlet?

➮Connect the power plug to the outlet.

A function does not work when the button is pressed.

Is there static electricity in the air?

➮Disconnect the power plug and connect it again.

Sound is not produced.

Is the Mute function on?

➮Press the VOL button to cancel the function. Is the volume set to minimum?

➮Adjust the Volume.

The remote control does not work.

Are the batteries drained?

➮Replace with new batteries.

Is the distance between the remote control and Soundbar main unit too far?

➮Move the remote control closer to the Soundbar main unit.

The red LED on the subwoofer blinks and the subwoofer is not producing sound.

This issue can occur if the subwoofer is not connected to the Soundbar main unit.

➮Try to connect your subwoofer again. See page 6.

The subwoofer drones and vibrates noticeably.

Try to adjust the vibration of your subwoofer.

➮Push the WOOFER button on your remote control up or down to adjust its value (between -12, -6 ~ +6).

LICENCE

Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, Dolby Audio, Dolby Digital Plus, Pro Logic, and the double-D symbol are trademarks of Dolby Laboratories.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, DTS in combination with the Symbol, and DTS Digital Surround are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.

•The Spotify Software is subject to third party licences found here : www.spotify.com/connect/third-party-licenses.

•For more information about Spotify Connect, please visit www.spotify.com/connect

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Samsung HW-K850/EN, HW-K850/ZF manual Troubleshooting, Licence, Sound is not produced Is the Mute function on?
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HW-K850/EN, HW-K850/ZF specifications

The Samsung HW-K850/XN and HW-K850/EN soundbar systems are designed to elevate your home audio experience, seamlessly integrating advanced technology with sleek aesthetics. With a focus on delivering immersive sound, these soundbars are perfect for movie lovers, music enthusiasts, and gamers alike.

A standout feature of the HW-K850 series is its Dolby Atmos technology. This advanced audio feature allows sound to be perceived in a three-dimensional space, creating an experience that transcends traditional surround sound. By utilizing overhead sounds, it adds depth and realism, making every scene in movies feel more vivid and engaging. This feature is particularly beneficial when watching action-packed films or playing video games, where auditory details can significantly enhance gameplay.

The soundbar's design is both stylish and functional, featuring a slim profile that can be easily mounted on a wall or placed on a TV stand. Its premium build quality is complemented by a brushed metal finish, making it a visually appealing addition to any home entertainment setup. The wireless subwoofer not only enhances the bass response but also provides flexibility in placement, helping to create an optimal audio experience without the clutter of additional cables.

Another highlight of the HW-K850/XN and HW-K850/EN soundbars is the Multiroom feature. This technology allows you to connect multiple compatible Samsung devices and synchronize audio playback across them, making it easy to enjoy your favorite tunes throughout your home. Whether you’re hosting a party or enjoying a quiet evening, the ability to control all your speakers from one device adds convenience and versatility.

For connectivity, the soundbars offer a variety of options, including Bluetooth, HDMI, and Optical inputs. This range of connectivity allows you to easily link your TV, smartphone, or gaming console, ensuring compatibility with all your devices. The Bluetooth capability also means you can stream music directly from your mobile devices, providing a seamless experience for listening to your favorite playlists without the need for additional connections.

Overall, the Samsung HW-K850/XN and HW-K850/EN soundbars combine cutting-edge technology with user-friendly features, providing a superior audio experience for any entertainment system. With their immersive sound quality, elegant design, and versatile connectivity options, they are an excellent choice for anyone looking to enhance their home audio setup.
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