章节 11

故障排除指南

Samsung 客户服务中心联系之前的要求

致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联系三星客服 中心。

检测产品

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是如此,请 执行自诊断测试。

1.关闭 PC 和产品的电源。

2.拔下本产品的缆线。

3.打开本产品电源。

4.如果显示检测信号线消息,表示本产品正常工作。

注意

如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

检查分辨率和刷新频率

对于超过支持的分辨率的模式(请参阅标准信号模式表),非最佳模式消息会简短显示。

检查以下各项。

安装问题(PC 模式)

故障排除

解决方案

 

 

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且连接器已稳固

 

锁定到位。

 

 

屏幕问题

故障排除

解决方案

 

 

电源 LED 不亮。屏幕无

确保连接了电源线。

法切换。

 

显示检测信号线消息。

检查是否已正确连接本产品的缆线。

 

检查与产品连接的设备是否通电。

屏幕上显示非最佳模

如果来自显示卡的信号超过本产品的最高分辨率或频率,则会

消息。

显示此消息。

 

根据产品规格,参照标准信号模式表设置最高分辨率和频

 

率。

71

Page 71
Image 71
Samsung LC24B550US/EN, LC27B750XS/EN manual Samsung 客户服务中心联系之前的要求, 检测产品, 检查分辨率和刷新频率, 检查以下各项。

LC24B550US/EN, LC27B750XS/EN specifications

Samsung has consistently pushed the boundaries of monitor technology, and the LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN models exemplify the brand's commitment to innovation and quality. These monitors are designed to cater to a wide range of users, from professionals needing precise color accuracy to gamers seeking immersive experiences.

The LC27B750XS/EN features a generous 27-inch screen, while the LC24B750XS/EN and LC24B550US/EN come in at 24-inches. All three models boast a stunning QHD resolution (2560 x 1440 pixels), which ensures crisp and vivid images. The use of Samsung's Quantum Dot technology enhances color reproduction, delivering a broader color spectrum and making these monitors ideal for graphic design and video editing.

One of the standout features of the B750 series is its impressive refresh rate of 144Hz, combined with a response time of just 1ms. This combination significantly reduces motion blur, making it perfect for fast-paced gaming and action-packed films. Additionally, the monitors feature AMD FreeSync technology, which synchronizes the refresh rate of the monitor with the frame rate of the GPU, eliminating screen tearing and stuttering for a smoother gaming experience.

Ergonomics is another area where these monitors excel. They come equipped with height, tilt, and swivel adjustments, allowing users to find the perfect viewing angle to enhance comfort during long hours of use. The slim bezel design maximizes screen real estate, creating a more immersive experience, especially when multiple monitors are set up in a dual or multi-display configuration.

In terms of connectivity, the LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN provide multiple ports, including HDMI and DisplayPort, making it easy to connect to a variety of devices. Additionally, the monitors have built-in USB hubs for convenient access to peripherals.

With a sleek, modern design and impressive performance specifications, Samsung's LC27B750XS/EN, LC24B750XS/EN, and LC24B550US/EN monitors are perfect for anyone seeking a reliable and high-quality display, whether for work or play.