8

故障排除指南

Samsung 客户服务中心联系之前的要求

――致电三星客服中心前,请按照以下说明检测您的产品。如果问题依然存在,请联 系三星客服中心。

检测产品

使用产品检测功能检查您的产品是否正常工作。

如果屏幕无图像显示,且电源指示灯仍然闪烁,即使本产品已正确连接到 PC 时也是 如此,请执行自诊断测试。

1关闭 PC 和产品的电源。

2拔下本产品的缆线。

3打开本产品电源。

4如果显示Check Signal Cable消息,表示本产品正常工作。

――如果屏幕仍然无图像,请检查 PC 系统、视频控制器和缆线。

检查分辨率和刷新频率

对于超过支持分辨率的模式(请参阅标准信号模式表),Not Optimum Mode消息会短 暂显示。

――根据计算机的系统设置和缆线的不同,显示的分辨率也可能不同。

检查以下各项。

安装问题(PC 模式)

屏幕不断启动和关闭。

检查本产品和 PC 之间是否已正确连接缆线,且连接器已稳固锁定到位。

使用 HDMI HDMI-DVI缆线连接产品与 PC 时,屏幕四周出现空白区域。 屏幕上出现的空白区域不是由产品造成的。

屏幕上的空白区域是由 PC 或显卡造成的。要解决此问题,请调整显卡 HDMI DVI 设置中的屏幕尺寸。

如果显卡设置菜单中没有调节屏幕大小的选项,请将显卡驱动程序更新至最新版 本。

(有关调节屏幕设置的更多详细信息,请咨询显卡或计算机制造商。)

屏幕问题

电源 LED 不亮。屏幕无法开启。 检查是否已正确连接电源线。

显示Check Signal Cable消息。

检查是否已正确连接本产品的缆线。 检查与产品连接的设备是否通电。

42

Page 42
Image 42
Samsung LC27H800FCUXEN manual Samsung 客户服务中心联系之前的要求, 检测产品, 检查分辨率和刷新频率, 检查以下各项。

LC27H800FCUXEN specifications

The Samsung LC27H800FCIXCI and LC27H800FCUXEN are remarkable examples of modern display technology, designed for those who seek exceptional visual quality and versatility in their monitors. Both models feature a 27-inch Quantum Dot display, which ensures vibrant colors and sharp details, making them ideal for tasks ranging from professional graphic design to immersive gaming.

One of the standout features of these monitors is the QLED technology. With Quantum Dot technology, the screen achieves a wider color spectrum and enhanced brightness levels, providing a more lifelike viewing experience. This technology also contributes to HDR (High Dynamic Range) support, allowing users to enjoy deeper blacks and brighter whites, which is essential for high-contrast content.

The LC27H800FCI models boast a stunning 2560 x 1440 resolution, commonly referred to as QHD. This higher resolution compared to standard Full HD provides an increased pixel density, resulting in sharper images and greater detail. Whether you’re editing photos, watching videos, or playing games, the QHD resolution enhances overall visual clarity.

Another significant aspect of these monitors is the ergonomics and design. Both monitors feature a slim bezel, adding to the sleek aesthetic and allowing for a more immersive experience when used in multi-monitor setups. Additionally, their adjustable stands offer tilt and height adjustments, ensuring that users can find the most comfortable viewing angle.

Samsung has also integrated Eye Saver Mode and Flicker Free technology into these models, which helps reduce eye strain during extended use. This is particularly beneficial for professionals who may spend long hours in front of their screens.

The LC27H800FCI and LC27H800FCUXEN also come equipped with a variety of connectivity options, including HDMI and DisplayPort, making them compatible with a wide range of devices. Moreover, their compatibility with USB-C provides added convenience for users with modern laptops.

In conclusion, the Samsung LC27H800FCIXCI and LC27H800FCUXEN monitors are exemplary choices for anyone looking for a blend of cutting-edge technology, impressive visual performance, and ergonomic design. Whether for professional or personal use, these monitors will cater to the needs of users demanding quality and comfort in their display devices.