Screen issue
| Screen colour is inconsistent. | Go to Picture and adjust the Colour Space settings. | |
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| White does not really look white. | Go to Picture and adjust the White Balance settings. | |
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There is no image on the screen and the power LED blinks | The product is in | |
| every 0.5 to 1 second. |
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Press any key on the keyboard or move the mouse to return to the previous screen. | ||
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| The product will turn off automatically. | Go to System and make sure Sleep Timer is set to Off. | |
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| If a PC is connected to the product, check the power status of the PC. | |
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| Make sure the power cable is connected properly to the product and power outlet. | |
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| If the signal from a connected device is not detected, the product automatically turns off after 10 to 15 | |
| minutes. | |
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Picture quality of the product is different from the dealer | Use an HDMI cable to obtain | |
| shop where it was purchased. |
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| The screen display does not look normal. | Encoded video content may cause the display to appear corrupted in scenes featuring fast moving | |
| objects such as in a sports event or action video. | |
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| Low signal level or low picture quality may cause the display to appear corrupted. This does not mean | |
| the product is defective. | |
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| A cell phone within a distance of | |
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| The brightness and colour do not look normal. | Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and | |
| Sharpness. | |
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| Go to System and adjust the Energy Saving settings. | |
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| Reset the screen settings to the default settings. | |
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Broken lines are displayed on the edges of the screen. | If Picture Size is set to Screen Fit, change the setting to 16:9. | |
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| Lines (red, green or blue) are displayed on the screen. | These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a | |
| Samsung Service Centre to resolve the issue. | |
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