Other issue

The product smells like plastic.

The plastic smell is normal and disappears over time.

Audio or video cuts out intermittently.

Check the cable connection and connect it again if required.

Using a very hard or thick cable may corrupt audio and video files.

Make sure cables are flexible enough to ensure durability. When mounting the product onto a wall, it is recommended to use right-angle cables.

Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.

When I try to change the PC resolution, a message The defined resolution is not supported. appears.

The message The defined resolution is not supported. appears if the input source resolution exceeds the maximum resolution of the display.

To resolve the issue, change the PC resolution to a resolution supported on the display.

HDMI Black Level is not functioning properly on an HDMI device with YCbCr output.

This function is available only when a source device, such as a DVD player and STB, is connected to the product via an HDMI (RGB signal) cable.

There is no sound in HDMI mode.

Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source device that only supports an older version of the HDMI standard is connected to the product.

Some PC graphics cards may not automatically recognise HDMI signals that do not include sound. In this case, manually select a sound input.

 

 

Sound input

Screen mode

 

 

 

 

 

 

 

PC

Auto

PC settings

 

 

 

 

 

 

 

 

 

 

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