Remote control issue

The remote control does not work.

Make sure that the batteries are correctly in place (+/-).

Check if the batteries are flat.

Check for power failure.

Make sure that the power cord is connected.

Check for any special lighting or neon signs switched on in the vicinity.

Source device issue

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is booting, have your PC serviced.

 

 

Touch function issues

The touch function does not work.

Make sure not to use an object other than your finger when tapping the screen.

Make sure the screen or your finger is not wet.

Make sure you are not wearing a glove and your finger is not dirty.

The touch function is not working properly in a programme.

A programme is not working properly.

If a Windows or Mac programme not provided with Samsung monitors or a programme installed on your PC is not working properly, contact the original software vendor.

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