Chapter 13

Appendix

Responsibility for the Pay Service (Cost to Customers)

――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

•• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)

•• If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

•• If a product is reinstalled to move to a different spot or to move to a different house.

•• If customer requests instructions on how to use because of another company's product.

•• If customer requests instructions on how to use the network or another company's programme.

•• If customer requests software installation and setup for the product.

•• If a service technician removes/cleans dusts or foreign materials inside of the product.

•• If customer requests an installation additionally after purchasing a product through home-shopping or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair If a product damage is caused by;

•• External impact or drop.

•• Use of supplies or separatly sold product unspecified by Samsung.

•• Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

•• Remodeling or repairing the product by customer.

•• Using it with incorrect voltage or non-authorised electrical connections.

•• Not following the "cautions" in User Manual.

Others

•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)

•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)

――If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.

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Samsung LH32OMHPWBC/EN manual Appendix, Responsibility for the Pay Service Cost to Customers, 116
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LH32OMHPWBC/EN specifications

The Samsung LH32OMHPWBC/EN is an impressive display solution designed specifically for various commercial applications, including retail, hospitality, and corporate environments. This 32-inch display stands out not only due to its size but also thanks to a mix of cutting-edge technologies that enhance its performance, making it a pivotal tool in engaging customers and delivering information effectively.

One of the key features of the Samsung LH32OMHPWBC/EN is its high-resolution display, providing Full HD (1920 x 1080) output. This resolution ensures sharp and vibrant visuals, allowing businesses to showcase their products or services in the best possible light. The display utilizes Samsung's advanced LED panel technology, which contributes to superior brightness levels and outstanding color accuracy.

Another significant aspect of this model is its incredible adaptability. The LH32OMHPWBC/EN is equipped with a versatile landscape and portrait orientation capability, allowing users to install the screen in a manner that best suits their environment and content requirements. This flexibility is crucial for maximizing visibility and engagement in a variety of settings.

The built-in MagicINFO software is another standout feature of the Samsung LH32OMHPWBC/EN. This powerful content management system allows users to create, schedule, and manage digital signage content with ease. Businesses can utilize this system to update information in real-time, ensuring they are always providing customers with the most relevant and current messaging.

In terms of connectivity, the display offers an array of options, including HDMI, DisplayPort, and USB ports. This ensures seamless integration with other devices and systems, making it easy for users to connect and share content from multiple sources.

Samsung prioritizes durability and efficiency in the design of the LH32OMHPWBC/EN. With a robust casing and a reliable cooling system, the display is built to withstand long hours of operation, ensuring it remains functional without overheating.

Overall, the Samsung LH32OMHPWBC/EN combines sophisticated technology with user-friendly features, making it an ideal choice for businesses seeking to enhance their visual marketing strategies. Its superior display quality, versatile installation options, and powerful content management capabilities position it as a leader in the commercial display market.
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