Chapter 15

Appendix

Responsibility for the Pay Service (Cost to Customers)

――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

•• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)

•• If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

•• If a product is reinstalled to move to a different spot or to move to a different house.

•• If customer requests instructions on how to use because of another company's product.

•• If customer requests instructions on how to use the network or another company's programme.

•• If customer requests software installation and setup for the product.

•• If a service technician removes/cleans dusts or foreign materials inside of the product.

•• If customer requests an installation additionally after purchasing a product through home-shopping or online.

A Product damage caused by customer's fault

Product damage caused by customer's mishandling or wrong repair If a product damage is caused by;

•• External impact or drop.

•• Use of supplies or separatly sold product unspecified by Samsung.

•• Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

•• Remodeling or repairing the product by customer.

•• Using it with incorrect voltage or non-authorised electrical connections.

•• Not following the "cautions" in User Manual.

Others

•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)

•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp, Filter, Ribbon, etc.)

――If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.

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Samsung LH37SHFPLBB/EN manual Appendix, Responsibility for the Pay Service Cost to Customers, 155
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LH37SHFPLBB/EN specifications

The Samsung LH37SHFPLBB/EN is a cutting-edge digital signage display designed for a wide range of professional applications. With a sleek and modern design, this 37-inch display combines high-quality visuals with essential features that cater to business needs.

One of its main features is the Full HD resolution of 1920 x 1080 pixels, which delivers stunning image clarity and vibrant color reproduction. This makes it an ideal choice for presentations, advertising, and customer engagement in retail environments, conference rooms, and public spaces.

The display utilizes Samsung's advanced LED technology, ensuring energy efficiency and longevity. With a high brightness level of up to 350 nits, the LH37SHFPLBB/EN offers excellent visibility even in well-lit environments. This is particularly useful for outdoor installations or brightly lit retail areas, where capturing the attention of passersby is essential.

Another significant characteristic of this model is its versatile connectivity options. It supports HDMI, DisplayPort, and DVI-D inputs, allowing easy integration with various media players, laptops, and other devices. This flexibility enables users to create dynamic content and display it seamlessly.

The LH37SHFPLBB/EN also features an integrated media player, which allows users to schedule and playback content without the need for external devices. This built-in functionality simplifies content management and reduces the complexity of installations, making it a convenient solution for businesses looking to display advertisements or information.

Additionally, the display incorporates advanced thermal management technology, ensuring reliable operation even in demanding environments. This feature is crucial for extended usage periods, as it helps to prevent overheating and maintains optimal performance.

Samsung's MagicInfo software is compatible with this display, providing users with powerful tools to create, schedule, and manage content with ease. This software enhances the user experience and ensures that content can be continuously updated to reflect current promotions or information.

Ultimately, the Samsung LH37SHFPLBB/EN digital signage display stands out with its combination of impressive visual performance, versatile connectivity, integrated media playback, and user-friendly content management capabilities. This makes it an excellent choice for businesses looking to enhance their visual communication and engage their audience effectively.
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