3Using MDC

3.4.3 Troubleshooting Guide

Issue

 

Solution

 

 

The display you want to control does not

1. Check the connection of the RS232C cable

appear on the system information chart.

 

(check that the cable is properly connected to

 

 

port Com1).

 

2.

Check that another display with a duplicate ID is

 

 

not connected. Connecting displays with a

 

 

duplicate ID can cause the displays not to be

 

 

shown due to data collision.

 

3.

Check that the display ID is within the range of 0

 

 

and 99. (Change the ID using the Display menu.)

 

 

For a display that supports the ID in a range

 

 

of 0 to 99, the ID should be set between 0

 

 

and 99.

 

 

The display you want to control does not

Check that the display is powered on. (See the

appear on the other Control Info Grids.

power status in the system information chart.)

 

 

 

Ensure you select the input source the display is

 

connected to.

 

 

The following message appears repeatedly.

Check that the display you want to control is

 

selected.

Displays power on or off at different time from

Adjust the time on the PC to synchronize the time

one another even though On Time or Off Time

between the connected displays.

is set.

 

 

 

The remote control does not work.

The remote control may not work if the RS-232C

 

cable is removed or the program is closed

 

abnormally while the Remote Control function is

 

Disable. To resolve this, run the program again and

 

set Remote Control to Enable.

This program may malfunction sometimes due to a communication problem between the PC and

display or electromagnetic waves emitted from nearby electronic devices.

3 Using MDC 92

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Samsung LH40ARPLBC/EN, LH40ARPLBC/XY manual Troubleshooting Guide, Issue Solution

LH40ARPLBC/XY, LH40ARPLBC/EN specifications

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