Issues

Solutions and Explanations

 

 

 

 

 

 

 

The picture is good

●●

Set the Speaker Select option to TV Speaker in the

 

 

but there is no sound.

 

sound menu.

 

 

 

●●

If you are using an external device, make sure the audio

 

 

 

 

cables are connected to the correct audio input jacks on

 

 

 

 

the TV.

 

 

 

●●

If you are using an external device, check the device’s

 

 

 

 

audio output option (ex. you may need to change your

 

◀

 

cable box’s audio option to HDMI when you have a

▶

 

 

 

HDMI connected to your TV).

 

 

 

●●

If you are using a DVI to HDMI cable, a separate audio

 

 

 

 

cable is required.

 

 

 

●●

Reboot the connected device by reconnecting the

 

 

 

 

device’s power cable.

 

 

 

●●

If your TV has a headphone jack, make sure there is

 

 

 

 

nothing plugged into it.

 

 

 

 

 

 

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