Troubleshooting for Anynet+

Problem

Possible Solution

 

 

Anynet+ does not work.

•• Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.

 

•• Check if the Anynet+ device power cord is properly connected.

 

•• Check the Anynet+ device’s Video/Audio/HDMI cable connections.

 

•• Check whether Anynet+ (HDMI-CEC)is set to On in the System menu.

 

•• Check whether the remote control is Anynet+ compatible.

 

•• Anynet+ doesn’t work in certain situations. (initial setup)

 

•• If you have removed and then reconnected the HDMI cable, please make sure to search devices again or turn your product off

 

and on again.

 

•• Check if the Anynet+ function of the Anynet device is set on.

 

 

I want to start Anynet+.

•• Check if the Anynet+ device is properly connected to the product and check if the Anynet+ (HDMI-CEC)is set to On in the

 

System menu.

 

 

I want to exit Anynet+.

•• Press the SOURCE button on the product remote control and select a non- Anynet+ device.

 

 

The message “Disconnecting

•• You cannot use the remote control when you are configuring Anynet+ or switching to a view mode.

Anynet+ device ...” appears on

•• Use the remote control after the product has completed Anynet+ configuration or has finished switching to Anynet+.

the screen.

 

 

 

The Anynet+ device does not

•• You cannot use the play function when initial setup is in progress.

play.

 

The connected device is not displayed.

•• Check whether or not the device supports Anynet+ functions.

•• Check whether or not the HDMI cable is properly connected.

•• Check whether Anynet+ (HDMI-CEC)is set to On in the System menu.

•• Search Anynet+ devices again.

•• Anynet+ requires an HDMI connection. Make sure the device is connected to your product with an HDMI cable.

•• Some HDMI cables may not support Anynet+ functions.

•• If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected, please repeat the device scan.

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Samsung LH55OHFPVBC/EN, LH55OHFPKBC/EN, LH46OHFPKBC/EN manual 105, Problem Possible Solution, On again, System menu, Screen
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