Chapter 14

Troubleshooting Guide

Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre.

If the screen remains blank, check the PC system, video controller and cable.

Requirements Before Contacting Samsung Customer Service Centre

Testing the Product

Check if your product is operating normally by using the product test function.

If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

1

Power off both the PC and product.

2

Disconnect all the cables from the product.

3

Power on the product.

4

If No Signal is displayed, the product is operating normally.

Checking the Resolution and Frequency

Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).

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Samsung LH75MECPLGC/XY manual Troubleshooting Guide, 223, Testing the Product, Checking the Resolution and Frequency
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LH75MECPLGC/UE, LH75MECPLGC/EN, LH75MECPLGC/XY, LH75MECPLGC/NG specifications

Samsung, a leader in the electronics industry, has expanded its portfolio with the introduction of the LH75MECPLGC/NG and LH75MECPLGC/UE displays. These state-of-the-art screens highlight Samsung's commitment to providing cutting-edge technology and unparalleled visual experiences tailored for a variety of applications in retail, corporate, and educational environments.

One of the most impressive features of these displays is their 75-inch size, offering ample screen real estate that can effectively capture viewers' attention. The screens utilize a 4K UHD resolution, providing crisp and vibrant images with a pixel density that enhances the details, making it suitable for high-definition content. With a resolution of 3840 x 2160, the LH75MECPLGC series ensures that visuals are both engaging and striking.

The display's Direct LED backlighting technology significantly improves brightness levels and contrast ratios, promoting deeper blacks and more vivid colors. This leads to a more immersive viewing experience regardless of ambient light conditions. Additionally, the screens feature HDR (High Dynamic Range) support, which enriches color ranges and improves overall image quality.

Another noteworthy characteristic of the LH75MECPLGC/NG and LH75MECPLGC/UE is their durability and reliability. Designed for continuous operation, these displays can function around the clock, making them ideal for environments that require constant content delivery without interruptions. The robust design ensures they can withstand the demands of high-traffic areas, making them perfect for retail displays and digital signage solutions.

Samsung has also equipped these displays with Smart Hub capabilities, allowing for seamless integration with various content management systems. This feature enables users to upload, schedule, and manage their content effortlessly, enhancing productivity and user experience. Furthermore, these displays are compatible with a wide range of connectivity options, including HDMI, DisplayPort, and USB ports, ensuring flexibility in how they can be utilized.

In summary, the Samsung LH75MECPLGC/NG and LH75MECPLGC/UE stand out with their impressive 75-inch 4K UHD resolution, Direct LED backlighting, HDR support, and robust build quality. Designed for durability and user flexibility, they are suitable for a broad spectrum of applications. Samsung's dedication to innovation and excellence in display technology is evident in these exceptional products.
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