Troubleshooting

Judging the monitor's working condition

If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on.

If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition.

In this case, check the computer for trouble.

Check List

Note

Before calling for assistance, check the information in this section to see if you can remedy any prob- lems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

No images on the screen. I cannot turn on the monitor.

Q:Is the power cord connected properly?

A:Check the power cord connection and supply.

Q:Can you see "Check Signal Cable" on the screen?

A:(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable)

If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog.

If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Press ‘/SOURCE’ button to have the monitor double-check the input signal source.

Q:If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen.

A:If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card.

(Refer to the Preset Timing Modes)

If the initial screen (the login screen) does not appear, contact the Service Center or your deal- er.

Q:Can you see "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" on the screen?

A:You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

A:Adjust the maximum resolution and frequency that the monitor can handle properly.

A:If the display exceeds SXGA or 75 Hz, a "Not Optimum Mode", "Recommended Mode 1280 x 1024 60 Hz" message is displayed. If the display exceeds 85 Hz, the display will work properly

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Samsung LS17MYBEBCA/EN, LS17MYBESQ/EDC, LS17MYBESCA/EN Check List, No images on the screen. I cannot turn on the monitor
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LS17MYBEQQ/ILC, LS19MYBEQQ/ILC, LS19MYBEBQ/EDC, LS17MYBESCA/EN, LS19MYBES7/CI specifications

The Samsung LS17MYBEBCA/EN, LS19MYBEBCA/EN, LS17MYBEBQ/EDC, LS19MYBESQ/EDC, and LS19MYBEBQ/EDC represent a range of innovative LED monitors designed to enhance user experience across various settings, including professional environments, gaming, and home use. These models blend sophisticated technology with stylish design, making them suitable for diverse applications.

One of the standout features of these models is their high-quality display. Samsung has incorporated advanced LED backlighting technology, which not only optimizes brightness but also ensures that colors remain vibrant and well-balanced. With resolutions that cater to both standard and full HD formats, users can enjoy crisp imagery, whether for work presentations or immersive gaming sessions.

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For those looking for ergonomic options, the LS17MYBEBCA/EN and LS19MYBEBCA/EN come equipped with adjustable stands that allow for height and tilt adjustments. This ensures that users can maintain a comfortable posture, which can be crucial for long hours of use.

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In summary, the Samsung LS17MYBEBCA/EN, LS19MYBEBCA/EN, LS17MYBEBQ/EDC, LS19MYBESQ/EDC, and LS19MYBEBQ/EDC monitors offer a compelling mix of high-quality display technology, ergonomic comfort, and versatile connectivity options. These features make them suitable for a wide range of uses, from professional work to leisurely gaming, ensuring that Samsung continues to set the standard in monitor innovation.
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