changing the video card.

There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found".

Problems related to Audio

Has the video card been set properly?

Have you installed the monitor driver?

See the video card manual to see if the Plug & Play (VESA DDC) function can be supported.

No sound

Sound level is too low.

Set the video card by referring to the video card manual.

Install the monitor driver according to the Driver Installation Instructions.

Install the monitor driver according to the Driver Installation Instructions.

Ensure that the audio cable is firmly connected to both the audio-in port on your monitor and the audio-out port on your sound card.

(Refer to Connecting the Monitor)

Check the volume level.

Check the volume level.

If the volume is still too low after turning the control to its maximum, check the volume control on the computer sound card or software program.

Check when

MagicTune™ feature is found

MagicTune™ does

only on PC (VGA) with Window

not function

OS that supports Plug and

properly.

Play.

MagicTune™

Have you changed your PC or

doesn't work

video graphic card?

properly.

 

 

Did you install the program?

*To check whether your PC is available for MagicTune™ feature, follow the

steps below (When Windows is XP);

Control Panel -> Performance and Maintenance -> System -> Hardware -> Device Manager -> Monitors -> After deleting Plug and Play monitor, find 'Plug and Play monitor' by searching new Hardware.

MagicTune™ is an additional software for the monitor. Some graphic cards may not support your monitor. When you have a problem with the graphic card, visit our website to check the compatible graphic card list provided. http://www.samsung.com/monitor/magictune

Download the latest program. The program can be downloaded http://www.samsung.com/monitor/magictune.

Reboot the computer after installing the program for the first time. If a copy of the program is already installed, remove it, reboot the computer, and then install the program again. You need to reboot the computer for it to operate normally after installing or removing the program.

Visit our website and download the installation software for MagicTune™ MAC.

Check the following items if there is trouble with the monitor.

1.Check if the power cord and the video cables are properly connected to the computer.

2.Check if the computer beeps more than 3 times when booting.

(If it does, request an a service for the main board of the computer.)

3.If you installed a new video card or if you assembled the PC, check if the installed the adapter (video) driver and the monitor driver.

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Samsung LS17PLMTSQ/EDC, LS17PLMSSB/EDC, LS19PLMTSQ/EDC, LS17PLMSKB/EDC, LS17PLMSSB/DZS manual Refer to Connecting the Monitor
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LS17PLMTSQ/EDC, LS17PLMSKB/EDC, LS19PLMTSQ/EDC, LS17PLMSSB/DZS, LS17PLMSSB/EDC specifications

Samsung's LS17PLMSSB/EDC and LS19PLMTSQ/EDC monitors are two standout models targeted at users seeking high-quality performance for both professional and casual use. These monitors are designed to offer exceptional visual clarity and innovative features that cater to diverse needs.

The LS17PLMSSB/EDC is a 17-inch monitor that strikes a balance between portability and functionality. It features an impressive resolution that enhances clarity, making it ideal for tasks that require precision, such as graphic design or detailed document editing. With a compact design, it’s easy to fit into any workspace, whether at home or in a professional office.

On the other hand, the LS19PLMTSQ/EDC boasts a larger 19-inch display, offering a broader viewing area that is perfect for multitasking. This monitor takes advantage of advanced panel technology, ensuring vibrant colors and wide viewing angles. The brightness levels and contrast ratio contribute to a superb visual experience, whether you’re watching videos, playing games, or working on intricate projects.

Both models incorporate Samsung’s innovative technology designed to reduce eye strain, making long hours in front of the screen more comfortable. Features like flicker-free technology and the blue light filter enable users to work for extended periods without discomfort.

Ergonomics are also a focus for these monitors. Adjustable stands allow for height and tilt modifications, ensuring optimal viewing positions that enhance user comfort. This combination of size and adjustability makes them ideal choices for a range of setups, from casual home office environments to more structured business configurations.

Connectivity is another strong point. Both models come equipped with various input options that facilitate easy connections to laptops, desktop computers, or gaming consoles, allowing for seamless transitions between work and play.

In summary, the Samsung LS17PLMSSB/EDC and LS19PLMTSQ/EDC monitors offer a blend of portability, high-quality display technology, and ergonomic design. Their commitment to user comfort and versatility makes them excellent options for anyone looking to enhance their viewing experience, whether for professional tasks or recreational use.
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