5-2 Before Requesting Service

Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center.

A blank screen appears / I cannot turn the product on

Is the power cord connected properly?

Check the connection status of the power cord.

 

 

Is the <Check Signal Cable> message displayed on the

(Connected using the D-sub cable)

screen?

Check the cable connecting the PC and the product.

 

 

 

This occurs when the signal from the graphics card exceeds

Is the <Not Optimum Mode> message displayed on the

the maximum resolution or the maximum frequency of the

product.

screen?

In this case, set up the appropriate resolution and the fre-

 

 

quency for the product.

 

 

 

1. This occurs when the power saving function is running.

Is a blank screen displayed and does the power LED blink at

If you click the mouse or press any key, the screen will be

turned on.

a 1 second interval?

2. If the "Check Signal Cable" condition persists for more than

 

 

five minutes, the power saving function will be activated.

 

 

THE IMAGE IS TOO LIGHT OR TOO DARK.

Adjust the <Brightness> and <Contrast>. (Refer to the <Brightness>, <Contrast>)

If < Bright> is set to <Dynamic Contrast>, the display brightness can differ according to the input signal.

The on screen adjustment menu (OSD) does not appear.

Did you cancel the screen adjustment?

Check if the OSD Adjustment Lock function is set to Off.

The color is weird / The picture is displayed in black and white

Is the entire screen displayed in the same color as if viewing

Check the cable connection to the computer.

the screen through a cellophane paper?

Reinsert the graphics card into the computer completely.

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The display area suddenly moves to an edge or to the center.

Did you change the graphics card or the driver?

Please press the [AUTO] button to run the auto adjustment

function.

 

 

 

Did you change the resolution and frequency appropriate to

Set the resolution and the frequency to the appropriate values

in the graphics card

the product?

refer to the (Standard Signal Mode Table)

 

 

 

Is the graphics card configured correctly?

Set up the graphics card referring to the user manual.

 

 

The pictures are out-of-focus.

 

 

Did you change the resolution and the frequency appropriate

Set the resolution and the frequency to the appropriate values

in the graphics card

to the product?

refer to the (Standard Signal Mode Table)

 

 

 

Troubleshooting

5-2

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Samsung LS19B350BS/ZN, LS19B150NS/XJ, LS22B150NS/EN, LS19B150NS/EN Before Requesting Service, Image is TOO Light or TOO Dark
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LS22B150NS/XF, LS19B150NS/EN, LS19B150NSMXV, LS22B150NS/EN, LS19B350BS/ZN specifications

The Samsung LS22C150NS/EN, LS19C150FS/EN, and LS22B150NS/EN are an impressive lineup of monitors designed for both productivity and entertainment. They showcase Samsung's commitment to delivering high-quality displays equipped with the latest technologies to enhance user experiences.

One of the standout features of these monitors is their sleek and modern design, which not only looks great in any workspace but also incorporates efficient ergonomics. The LS22C150 and LS22B150 offer a 22-inch display, while the LS19C150 features a slightly smaller 19-inch screen, catering to different user preferences and requirements. The screens provide clear, vibrant visuals with a standard resolution of 1920 x 1080 pixels in Full HD, ensuring that text, images, and videos are displayed in crisp detail.

These monitors utilize Advanced Plane to Line Switching (APLS) technology, which is a variation of IPS (In-Plane Switching). This technology allows for wide viewing angles, enabling users to enjoy consistent color and clarity from various positions, making them ideal for collaborative work environments.

Furthermore, the monitors come equipped with Samsung’s MagicBright feature, which automatically adjusts the brightness levels based on the content being displayed. This not only enhances visibility but also reduces eye strain, an increasingly vital aspect for users who spend long hours in front of their screens.

The LS19C150FS also boasts a rapid response time of 5ms, minimizing motion blur during fast-paced action scenes in videos and games. This feature is essential for gamers and movie enthusiasts looking for smooth performance without compromising visual quality.

Connectivity options are abundant, as the monitors are equipped with VGA and HDMI ports, making it simple to connect them to a variety of devices, such as laptops, desktops, and gaming consoles. This versatility allows users to maximize their productivity and enjoyment.

Energy efficiency is another key characteristic, with these models being designed to reduce power consumption without sacrificing performance. They comply with several energy-saving standards, making them eco-friendly choices for mindful consumers.

In summary, the Samsung monitors LS22C150NS/EN, LS19C150FS/EN, and LS22B150NS/EN are engineered with cutting-edge technologies and a user-centric design that enhances both performance and usability. Their blend of vibrant displays, ergonomic considerations, and energy efficiency make them suitable for a wide range of applications, from professional workspaces to personal entertainment setups.
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