Manuals / Samsung / Computer Equipment / Computer Monitor

Samsung LS27C45KBSV/EN manual Troubleshooting Guide, Testing the Product, Check the following

Models: LS24C45KBW/CI LS22C45KBS/XV LS27C45KBS/EN LS23C45KBS/CH LS19C45KMR/CH LS23C45KMS/EN LS19C45KBR/CI LS24C45KBL/CI LS23C45KBS/EN LS19C45KMR/EN LS24C45KBSV/EN LS19C45KMWV/EN LS27C45KBSV/EN LS24C45KMWV/EN LS19C45KBR/EN LS22C45KMWV/EN LS22C45KMS/EN LS24C45KBS/CI LS24C45KBL/XV LS27C45KBSU/EN LS24C45KMSV/EN LS24C45KMS/EN LS24C45KMS/CH LS22C45XMWV/EN LS19C45KBW/EN LS22C45KBSV/EN LS24C45KBSV/XJ LS22C45KBS/CI LS22C45KMW/EN LS24C45KBWV/EN LS22C45KMS/CH LS24C45KBW/CH LS24C45KMW/CH LS24C45KMWV/XJ LS22C45KMSV/EN LS24C45ZMSV/EN LS24C45KBL/EN LS23C45KMS/CH LS22C45KMW/CH LS22C45KBW/CI LS23C45KBS/CI LS22C45KBWV/EN LS19C45KMW/EN LS24C45KBS/EN LS19C45KMRV/EN LS24C45KMW/EN LS24C45KBW/EN LS22C45KBW/EN LS22C45KBS/EN

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9Troubleshooting Guide

9.1Requirements Before Contacting Samsung Customer Service Center

9.1.1 Testing the Product

Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,

contact Samsung Customer Service Center.

Check if your product is operating normally by using the product test function.

If the screen is turned off and the power indicator blinks even though the product is properly connected to a PC, perform a self-diagnosis test.

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2

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Power off both the PC and product.

Disconnect the cables from the product.

Power on the product.

If the message "Check Signal Cable" appears, the product is working normally.

If the screen remains blank, check the PC system, video controller and cable.

9.1.2 Checking the Resolution and Frequency

For a mode that exceeds the supported resolution (refer to "10.3 Standard Signal Mode Table"), the message "Not Optimum Mode" will appear for a short time.

9.1.3 Check the following.

Installation issue (PC mode)

The screen keeps switching on and off.

Check the cable connection between the product

 

and PC, and ensure the connectors are locked.

 

(Refer to "2.3 Connecting and Using a PC")

 

 

 

 

Screen issue

 

 

The power LED is off. The screen will not switch

Check that the power cable is connected

on.

properly. (Refer to "2.3 Connecting and Using a

 

PC")

 

 

The message "Check Signal Cable" appears.

Check that the cable is properly connected to the

 

product. (Refer to "2.3 Connecting and Using a

 

PC")

 

 

 

Check that the device connected to the product is

 

powered on.

 

 

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Samsung LS27C45KBSV/EN, LS19C45KMRV/EN Troubleshooting Guide, Testing the Product, Checking the Resolution and Frequency
Page 73 Page 75

LS24C45KBW/CI, LS22C45KBS/XV, LS27C45KBS/EN, LS23C45KBS/CH, LS19C45KMR/CH specifications

The Samsung LS22C45KBWV/EN, LS24C45KBL/EN, LS24C45KBWV/EN, LS22C45XMWV/EN, and LS24C45KMS/EN are advanced monitors that cater to users seeking high-quality displays with impressive performance and versatile features. These models are designed to enhance productivity, improve visual experiences, and integrate seamlessly into any workspace.

At the heart of these monitors is their stunning display technology. Featuring a Full HD resolution of 1920 x 1080 pixels, users can enjoy sharp, vibrant visuals that bring text, images, and videos to life. The monitors employ Samsung's VA (Vertical Alignment) panel technology, which delivers excellent color accuracy and contrast ratios compared to traditional panels. This means deeper blacks and brighter whites, making them ideal for creative professionals, gamers, and anyone seeking an immersive viewing experience.

The LS line-up boasts wide viewing angles, ensuring that colors remain accurate and consistent even when viewed from off-angles. This is particularly beneficial in collaborative environments, where multiple users might gather around the display. The flicker-free technology further enhances the user experience by reducing eye strain during prolonged usage, making these monitors a great choice for both work and leisure.

Another notable feature of these monitors is the Samsung Game Mode, which optimizes the screen settings for a better gaming experience. This mode enhances visibility and performance in darker scenes, providing an edge in competitive gaming scenarios. Additionally, the Adaptive Picture technology automatically adjusts the brightness and contrast, ensuring that the display remains clear and comfortable, regardless of the ambient light conditions.

Connectivity options are robust, with HDMI and VGA ports allowing compatibility with a wide range of devices. The monitors also feature an ergonomic design with height-adjustable stands, pivot capability, and tilt functions, promoting user comfort and reducing neck strain.

In conclusion, the Samsung LS22C45KBWV/EN, LS24C45KBL/EN, LS24C45KBWV/EN, LS22C45XMWV/EN, and LS24C45KMS/EN monitors are engineered to provide exceptional visual quality, comfort, and versatility. Whether for professional use, entertainment, or gaming, these models represent an excellent investment for any user looking to enhance their display experience.